Most users only read one thing per page. It's unfortunate that, when Excel generation fails because the dataset is too big, there's a bright red exclamation mark, and they read that, instead of noticing there are CSVs they can install, below.
Either hide the failed Excel item entirely, or call it "skipped" rather than "failed", perhaps with an explanation as to why.
Most users only read one thing per page. It's unfortunate that, when Excel generation fails because the dataset is too big, there's a bright red exclamation mark, and they read that, instead of noticing there are CSVs they can install, below.
Either hide the failed Excel item entirely, or call it "skipped" rather than "failed", perhaps with an explanation as to why.