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scrapinghub / slackbot

A chat bot for Slack (https://slack.com).
MIT License
1.26k stars 394 forks source link

How to remove the prefixed "@user" text that shows up when bot replies to listen_to ? #119

Closed roperi closed 7 years ago

roperi commented 7 years ago

Use case:

A visitor lands on website and from a chat widget asks a question about a product. The website chat widget status is monitored by incoming webhooks who in turn can post as a bot in public channels . So when visitor question is detected, it is captured and then forwarded to a specific public channel where anyone in the sales team (or even the slackbot) can read the question and answer it.

My current setup is that when an incoming webhook bot message is posted in a public channel the slackbot posts -if no other team member is online- an pre-defined answer based on the question. Problem is the reply starts with the "@user" prefix meaning is directed to a specific team member. How can I get rid of this prefix?.Thanks!

roperi commented 7 years ago

I solved this replying with the slacker client. Closing issue.

jsargiot commented 7 years ago

You could also use message.send instead of message.reply and it won't add the @user part.

roperi commented 7 years ago

Many thanks @jsargiot ! Didn't thought of that!