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scrutinizer-ci / scrutinizer

Legacy repository - archives past feature requests/bug reports
https://scrutinizer-ci.com/docs
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Mails not always sent #337

Open moufmouf opened 9 years ago

moufmouf commented 9 years ago

At the end of an inspection, I'm not always receiving an e-mail.

With open-source projects hosted on Github, everything is running smoothly. At the end of an inspection, I get a mail.

With closed-source projects on the other end, the inspection is triggered, but I never receives a report, whatever my "push changes notification settings" are.

Note: Closed-source projects are hosted on a private Gitlab, and I'm triggering analysis through a hook and https://github.com/thecodingmachine/gitlab_scrutinizer_hook_adapter adapter.

Any idea what could be wrong? I don't think this is a spam issue as open-source projects inspections are correctly delivered.

Also, weekly mails are always correctly delivered.

schmittjoh commented 9 years ago

Could you open a support ticket on the Scrutinizer website (You should see a "?" button in the bottom right)? We have more context there, and can better troubleshoot this issue.

moufmouf commented 9 years ago

Hi Johannes,

I opened a support ticket 2 weeks ago (with my account david@mouf-php.com) but haven't heard from you since. Is it being investigated? This is really a big problem for us.

schmittjoh commented 9 years ago

I've added an update on your ticket.