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Smart Meter Data Collector
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No data for Iskraemeco AM550 #35

Closed mainzelM closed 1 year ago

mainzelM commented 1 year ago

I setup the smartmeter-datacollector using the provided raspberry Pi image. I added both sinks, but there is no data in grafana or in the log:

root@raspberrypi:/var/log# journalctl -u DataLogger
-- Logs begin at Wed 2022-08-31 13:14:13 CEST, end at Wed 2022-08-31 14:00:04 CEST. --
-- No entries --

When I start the collector from the command line, there is a little bit more to see:

root@raspberrypi:/home/pi# /usr/bin/python3 /usr/bin/smartmeter-datacollector -c /var/lib/smartmeter-datacollector/datacollector.ini -d
DEBUG:asyncio:Using selector: EpollSelector
INFO:smartmeter:Successfully set up Iskra AM550 smart meter on '/dev/ttyUSB0'.
DEBUG:asyncio:poll took 0.958 ms: 1 events
INFO:sink:Connected to MQTT broker.
INFO:asyncio:poll 999.539 ms took 1001.060 ms: timeout
INFO:asyncio:poll 999.804 ms took 1001.072 ms: timeout
INFO:asyncio:poll 999.537 ms took 1001.080 ms: timeout
...

My smartmeter is an Iskraemeco AM550 operated by the EKZ.

How can I debug this?

raymar9 commented 1 year ago

Hi mainzelM You don't see the log with journalctl because the unit-name DataLogger of the service is wrong. Use journalctl -u python3-smartmeter-datacollector instead.

It seems that no serial data arrive at the Raspberry Pi. This can have multiple reasons. I would start with a simple serial reader tool like minicom (or Putty) - either on the Raspberry Pi or attach the smart-meter to a computer and check if any serial data is incoming.

mainzelM commented 1 year ago

Hi raymar9

Thanks for your reply! In the meantime the EKZ support team has contacted me: my smartmeter needs a firmware update before I can access it. The update should arrive within the next two months.