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3 years ago :wave: @ProjectVRD, we use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please use our support channels to get help with Overseerr.
Description
Plex scan failing to determine TV Shows using TMDb ID's. Multiple errors like below exist. The affected shows are already resolved in both Sonarr and Plex. Below is an example of the error:
2021-07-28T13:17:09.557Z [error][Plex Scan]: Failed to process Plex media {"errorMessage":"[TMDb] Failed to get TV show using the external TVDB ID: [TMDb] Failed to fetch TV show details: getaddrinfo ENOTFOUND api.themoviedb.org","title":"Chernobyl"}
Not all TV Shows suffer from this error.
Version
1.25.0
Steps to Reproduce
Please tell us how we can reproduce the undesired behaviour.
Add TV Shows to Plex. Two examples with this issue: Chernobyl Yes Minister
Expected Behavior
I would expect the log to display a message such as the following when a TV Show is scanned against the TMDb ID:
2021-07-28T13:17:24.576Z [debug][Plex Scan]: Saved The Undoing
Screenshots
Device
What device were you using when you encountered this issue? Please provide this information to help us reproduce and investigate the bug.
Additional Context
Plex has been added to Overseerr with the local address and external address for testing purposes, both connections to Plex produce the errors.