sct / overseerr

Request management and media discovery tool for the Plex ecosystem
https://overseerr.dev
MIT License
3.83k stars 443 forks source link

Plex auth stopped working in v1.33 #3507

Closed josh-gaby closed 1 year ago

josh-gaby commented 1 year ago

Description

Sign in using Plex results in a 500 error from the https://{redacted}/api/v1/auth/plex endpoint.

Reverting to v1.32.5 fixes it so I'm fairly certain that this is not a Plex related issue.

Version

1.33.0

Steps to Reproduce

  1. Sign In with Plex
  2. See "Unable to authenticate." message.

Screenshots

No response

Logs

2023-06-18T01:39:24.585Z [error][Plex.tv API]: Something went wrong while getting the account from plex.tv: Socket connection timeout 

2023-06-18T01:39:24.586Z [error][API]: Something went wrong authenticating with Plex account {"errorMessage":"Invalid auth token","ip":"{redacted}"}

Platform

desktop

Device

iPhone, Macbook, Desktop

Operating System

MacOS, iOS, Ubuntu 22.04

Browser

Chrome, Safari

Additional Context

No response

Code of Conduct

danshilm commented 1 year ago

Try in a private window please

josh-gaby commented 1 year ago

Same 500 response with the following JSON {"message":"Unable to authenticate."} from the /api/v1/auth/plex endpoint

There is also a 401 error from the /api/v1/auth/me endpoint with the following when the page loads

{
    "message": "cookie 'connect.sid' required",
    "errors": [
        {
            "path": "/api/v1/auth/me",
            "message": "cookie 'connect.sid' required"
        }
    ]
}
ItsJamesMurray commented 1 year ago

Any update here? I started getting this error recently too.

rafcio82 commented 1 year ago

Same issue here.

Basicallyapenguin commented 1 year ago

Same here

sct commented 1 year ago

This is an issue with the binhex container. Reach out to them for support.

github-actions[bot] commented 1 year ago

:wave: @josh-gaby, we use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please use our support channels to get help with Overseerr.