Contact Us Completed

[jerry-bennett]

Contact Us Completed

Javascript Code

window.dataLayer = window.dataLayer || [];
dataLayer.push({ event_data: null });  // Clear the previous event_data object.
dataLayer.push({
  "event": "contact_us_complete",
  "detailed_event": "Contact Us Completed",
    "event_data": {
        "author": "<author>",
        "contact_purpose": "<contact_purpose>",
        "method": "<method>"
    }
});

Variable Definitions

Path	Type	Description	Example	Pattern	Min Length	Max Length	Minimum	Maximum	Multiple Of
event_data.author	string	The expert(s) who have created the content; can include a comma separated list of authors	Sandra Rozo, Hernan Winkler
event_data.contact_purpose	string	Captures the reason that a visitor submitted a Contact Us form.	General Inquiry, Order Status, Legal, Other
event_data.method	string	Captures the website method (i.e. search, top nav) used to find each product.	email, facebook, twitter

[jerry-bennett]

Tested on: https://preview.brookings.edu/contact-brookings/

Use case: Filled out the contact form and submitted it.

Status: Looking good, seeing it in gtm as well as the data layer. Not seeing the 'author' variable populate though, @jmoconn do you know a use case where this value would be populated?

[jmoconn]

Ah yea, that variable is only relevant for forms on expert pages. Here is an example @jerry-bennett : https://preview.brookings.edu/people/daphna-bassok/ -- if you click on 'email' next to the twitter handle in the hero, a modal will appear with a form.

[jerry-bennett]

Got it thank you! Tested that scenario and saw the 'author' variable being populate, but it's populated as 'undefined'. Is that what you're expecting @jmoconn? Also saw it in GTM as well.

[jmoconn]

Should be updated now -- let me know if you're still seeing undefined!

[jerry-bennett]

Looks good now! Moving this to done.

[jerry-bennett]

PROD QA:

Tested on: https://www.brookings.edu/people/daphna-bassok/

Use case: Clicked on 'email' then filled out the form with test values and hit submit.

Status: Looking great, seeing the correct data layer push and the tag fire in GTM as well.