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sebsoftnl / moodle-tool_usersuspension

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Automatic suspension from smart detection not working #6

Closed ajwsert closed 1 week ago

ajwsert commented 1 year ago

I don't know where to report it then sorry in advance, also I don't know if it's something at my end but recently the automatic suspension based on smart detection stopped working. I checked the logs and it shows the task ran successfully but the users are still active and in "Users to Suspend" they are shown with negative time in "Suspend in". Either Moodle and the plug-in are up-to-date (Moodle build 20230512, plugin v4.0.1 [build 2022090102]) and it worked a while back. When I realized it I had users pending to be suspended for like 2 weeks. Let me know if I need to provide more info.

elearningdifferently commented 3 weeks ago

I have a same issue with plugin v4.0.1

v3.5.9 was working fine

rogiervandongen commented 1 week ago

Will be fixed in new version (released this week)

elearningdifferently commented 3 days ago

Correction: automatic suspension is working fine now. However, deletion is not - they are shown with negative time in "Delete in". @rogiervandongen could you point out what was fixed for suspension? I might be able to work out what is wrong with deletion. Upgraded to version 4.0.2 (build 2024090100) (2024090100) - but seems the problem is still present there. Any hints on where to look to fix this? :)