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[BUG-233443] Cant use edit feature in menu #10539

Open sl-service-account opened 1 year ago

sl-service-account commented 1 year ago

What just happened?

I cant open the pie menu and go into edit I have to click twice for the menu to show anything, once open I then cant use the edit link box as click on this greys out the whole menu again.

What were you doing when it happened?

it happens on Elipse point and also on the Firestorm lag free sims

What were you expecting to happen instead?

to work properly

Other information

Yes I use the firestorm viewer and I wish you would change yours to look like it. Your viewer is just not viewer friendly but i want to use it but cant find a way to make easy to use.

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-233443 | | Summary | Cant use edit feature in menu | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Created at | 2023-02-22T08:37:58Z | | Updated at | 2023-02-22T18:18:15Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2023-02-22T12:17:15.970-0600', "Is there anything you'd like to add?": 'Yes I use the firestorm viewer and I wish you would change yours to look like it. Your viewer is just not viewer friendly but i want to use it but cant find a way to make easy to use.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I cant open the pie menu and go into edit I have to click twice for the menu to show anything, once open I then cant use the edit link box as click on this greys out the whole menu again.', 'What were you doing when it happened?': 'it happens on Elipse point and also on the Firestorm lag free sims', 'What were you expecting to happen instead?': 'to work properly', } ```
sl-service-account commented 1 year ago

Whirly Fizzle commented at 2023-02-22T18:17:16Z

Hiya Darcy,

In the top menu bar, go to Build -> Options. Make sure you do not have any of the options ticked in the red box shown on the image: https://prnt.sc/yXuyeC70xFeL

If this does not help, please make sure you do not have RLVa restrictions active that prevent you from editing.

Does this fix your problem?

sl-service-account commented 1 year ago

JIRAUSER341268 commented at 2023-02-22T18:18:10Z

_This viewer is not supported by Linden Lab. For support with third party viewers, please contact that viewer's developers. The official list of TPVs can be found here: http://wiki.secondlife.com/wiki/Third_Party_Viewer_Directory_

If you can reproduce this problem on the official Second Life Viewer, please update this issue with information on the supported viewer version accordingly.