sl-service-account
commented
1 year ago Spidey Linden commented at 2023-06-13T15:03:17Z
Is this issue still occurring? It looks like most of your listings are active now - we would like to investigate this issue for you, and this information will help us continue our investigation. Thank you!
What just happened?
I went to list a new item and 99% of my store became deactivated. I make regular sales and log in so nothing should have been filtered. I had to reactivate almost 200 listings by hand because mass activation wouldn't work. I've now got some ghost listings of products that are already listed.
What were you doing when it happened?
Listing an item I'd added in second life via firestorm. I got a warning message about some unassociated listings or something like that. I went to MP https://marketplace.secondlife.com/merchants/113223/store/products, made a new listing, pressed save and all but 2 items became deactivated.
What were you expecting to happen instead?
Not deactivate all my store!
Other information
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-233985 | | Summary | Marketplace store deactivated for no apparent reason | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Cube Republic (cube.republic) | | Created at | 2023-06-10T23:10:29Z | | Updated at | 2023-06-14T04:38:52Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2023-06-13T10:03:17.069-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I went to list a new item and 99% of my store became deactivated. I make regular sales and log in so nothing should have been filtered. I had to reactivate almost 200 listings by hand because mass activation wouldn't work. I've now got some ghost listings of products that are already listed. ", 'What were you doing when it happened?': "Listing an item I'd added in second life via firestorm. I got a warning message about some unassociated listings or something like that. I went to MP https://marketplace.secondlife.com/merchants/113223/store/products, made a new listing, pressed save and all but 2 items became deactivated.", 'What were you expecting to happen instead?': 'Not deactivate all my store!', } ```