sl-service-account
commented
8 years ago Whirly Fizzle commented at 2016-07-25T10:42:43Z
Heya Jamie,
You won't lose your L$ balance if the viewer keeps crashing. You can check your current L$ balance here: https://accounts.secondlife.com/transaction_history/
You may struggle to run the SL viewer on your system, especially with only 1 gig of RAM. When the viewer crashes, does the viewer just poof to desktop without any error messages? Or do you see a message similar to "You have been disconnected from Second Life. View IM/Quit" ?
Can you reproduce the viewer crash & then before relaunching the viewer, zip up the logs folder & attach it to this issue using More Actions -> Attach files. This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
Thanks!
Steps to Reproduce
Reloading after frozen session.
Actual Behavior
I attempted to reload the game after a session froze, The program now will log me in, start to load, then kick me back to my deskyop and close the program. I have done 3 fresh installs.
Expected Behavior
Going through a portal (at time it froze)
Other information
Yeah, I just hope I didnt loose all the money USD I spent on L$.
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-37551 | | Summary | Program keeps shutting down | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | JamieSchattenwolf (jamieschattenwolf) | | Created at | 2016-07-23T23:57:37Z | | Updated at | 2017-07-07T15:50:09Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2016-07-25T05:42:42.675-0500', "Is there anything you'd like to add?": 'Yeah, I just hope I didnt loose all the money USD I spent on L$.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I attempted to reload the game after a session froze, The program now will log me in, start to load, then kick me back to my deskyop and close the program. I have done 3 fresh installs.', 'What were you doing when it happened?': 'Reloading after frozen session.', 'What were you expecting to happen instead?': 'Going through a portal (at time it froze)', 'Where': 'Portal Park', } ```