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[BUG-37742] bad lag and unable to do stuff like go to other places search etc #12061

Closed sl-service-account closed 9 months ago

sl-service-account commented 8 years ago

Steps to Reproduce

i was at club angels partying and moving to their music for minutes on end

Actual Behavior

well it seems like the game is alggy having trouble loading objects and stuff in game and the world thing at top of screen seems ok but i cant go no where cause its like in a froze load that never finishes loading

Expected Behavior

i was hoping the game would stop bugging enough for the game to load properly ppl and objects there completely and not grey green or etc and i was hoping to go to other areas on game like any where and everywhere when i wish

Other information

um yea what happened to the amusement park with the flying space craft that has its Teleporters or you can fly up to and open doors

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-37742 | | Summary | bad lag and unable to do stuff like go to other places search etc | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | jacobsouldevourer (jacobsouldevourer) | | Created at | 2016-08-29T01:58:51Z | | Updated at | 2016-08-29T15:31:55Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2016-08-29T07:34:23.755-0500', "Is there anything you'd like to add?": 'um yea what happened to the amusement park with the flying space craft that has its Teleporters or you can fly up to and open doors ', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'well it seems like the game is alggy having trouble loading objects and stuff in game and the world thing at top of screen seems ok but i cant go no where cause its like in a froze load that never finishes loading ', 'What were you doing when it happened?': 'i was at club angels partying and moving to their music for minutes on end ', 'What were you expecting to happen instead?': 'i was hoping the game would stop bugging enough for the game to load properly ppl and objects there completely and not grey green or etc and i was hoping to go to other areas on game like any where and everywhere when i wish ', 'Where': 'http://maps.secondlife.com/secondlife/Sage%20Estates/43/170/30', } ```
sl-service-account commented 8 years ago

Chaser Zaks commented at 2016-08-29T12:34:24Z

Second Life simulators will occasionally lag, this can be due to a highly populated sim or because of griefing. For highly populated sims, there isn't really much that can be done unless the sim owner enforces a script memory/time limit. If there is griefing, the best thing to do is report the object and contact the sim owner.

Graphics lag can occur do to too many objects in one scene, try lowering the graphics settings if this is occurring.

The green/grey/etc avatars are a feature called Jelly Dolls, these reduce render load on computers if a avatar is using too much rendering weight, to disable them, follow these instructions(*This is not advised if you are already experiencing graphics lag):

Avatars can be rendered as solid-colored silhouettes (a special form of impostor we call a JellyDoll) if they exceed the avatar complexity threshold set by the Maximum Avatar Complexity slider in the Advanced Graphics Preferences window. This greatly reduces that amount of work your computer must perform in order to draw complex avatars, resulting in improved performance.

The default value of Maximum complexity is determined by your computer's specifications and what graphics level you choose, but can be adjusted manually in the Advanced Graphics Preferences window:

  1. Open the Preferences window by choosing Me > Preferences from the top menu bar.
  2. Click the Graphics tab of the preferences window.
  3. Click the Advanced Settings button to open the Advanced Graphics Preferences window.
  4. In the Avatar section of the Advanced Graphics Preferences window, adjust the Maximum Avatar Complexity slider to your preferred threshold. You may move the slider all the way to the right to make the threshold unlimited.

There are other uncommon factors that can cause an avatar to be rendered as a JellyDoll, discussed in How can I examine complexity values?

If there are specific avatars you want fully rendered even if they are over your limit, you can right click them and select Always Render Fully. This specific allowance is only valid for the duration of your Second Life session, so you will need to re-apply it each time you log in.

Your own avatar is always rendered fully, even if you are over your own maximum complexity threshold.

As for > um yea what happened to the amusement park with the flying space craft that has its Teleporters or you can fly up to and open doors I do not think this is a Linden owned area, as such, Linden Lab cannot tell you what happened to it. Chances are if it disappeared, the sim owner stopped paying for the sim and it went poof.

If you need any further assistance, please contact support at https://support.secondlife.com/create-case or ask on the resident answers page at https://community.secondlife.com/t5/Answers/qac-p/Answers, as the Jira is intended for bug reports, not one on one support. Hope this helps!