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[BUG-37780] My clothes and mash avatar don't appear properly, even after some time passed #12089

Open sl-service-account opened 8 years ago

sl-service-account commented 8 years ago

Steps to Reproduce

I must dress my avatar basics (shape, skin, eyes) and only then all outfits appear. But even then they don't work properly. If I select an outfit, click wear (replace outfit) it wears but don't appears. I must click in every piece and wear them again, one by one to make things work. If I select other outfit, the same occurs. To take off some thing, they don't disappear from the Wearing list.

Actual Behavior

My clothing is not loading properly. All outfits don't appear even passing some time.

Expected Behavior

I would wait for some seconds, the outfits become available and I can change them without problem.

Other information

I reinstalled Second Life twice (official viewer) and the problem remains. I performed an Avatar test for both sexes and the female av come with all clothing ok, but a male shape. The same with male avatar (right clothing,female shape).

Links

Related

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-37780 | | Summary | My clothes and mash avatar don't appear properly, even after some time passed | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Lucrecia Slade (lucrecia.slade) | | Created at | 2016-09-04T17:08:59Z | | Updated at | 2017-07-07T15:51:21Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2016-09-05T20:04:49.301-0500', "Is there anything you'd like to add?": 'I reinstalled Second Life twice (official viewer) and the problem remains. I performed an Avatar test for both sexes and the female av come with all clothing ok, but a male shape. The same with male avatar (right clothing,female shape).', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "My clothing is not loading properly. All outfits don't appear even passing some time.", 'What were you doing when it happened?': "I must dress my avatar basics (shape, skin, eyes) and only then all outfits appear. But even then they don't work properly. If I select an outfit, click wear (replace outfit) it wears but don't appears. I must click in every piece and wear them again, one by one to make things work. If I select other outfit, the same occurs. To take off some thing, they don't disappear from the Wearing list.", 'What were you expecting to happen instead?': 'I would wait for some seconds, the outfits become available and I can change them without problem. ', 'Where': 'http://maps.secondlife.com/secondlife/Vision%20of%20Silence/147/28/34', } ```
sl-service-account commented 8 years ago

Whirly Fizzle commented at 2016-09-06T01:04:49Z

Heya Lucrecia,

It sounds like you are experiencing something similar to BUG-37646.

Can you run a session where you reproduce the avatar outfit problems and then logout. Then before relaunching the viewer, zip up the viewer logs folder & attach it to this issue using More Actions -> Attach files. This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3

Thanks!

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:34:57Z

Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!