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[BUG-37789] cant click on huds #12097

Open sl-service-account opened 8 years ago

sl-service-account commented 8 years ago

Steps to Reproduce

on a gor ge sim, standing there...

Actual Behavior

last night I suddenly couldn't click on any of my huds I had on.

Expected Behavior

standing on a gor ge sim doing nothing...

Other information

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-37789 | | Summary | cant click on huds | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Takumi Serenity (takumi.serenity) | | Created at | 2016-09-05T20:06:15Z | | Updated at | 2017-07-07T15:51:22Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2016-09-05T16:09:08.198-0500', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "last night I suddenly couldn't click on any of my huds I had on.", 'What were you doing when it happened?': 'on a gor ge sim, standing there...', 'What were you expecting to happen instead?': 'standing on a gor ge sim doing nothing...', 'Where': 'http://maps.secondlife.com/secondlife/Island%20of%20Jahesa/119/29/22', } ```
sl-service-account commented 8 years ago

Chaser Zaks commented at 2016-09-05T21:09:08Z, updated at 2016-09-05T21:11:57Z

I did notice you have quite a lot of packet loss. You may be experiencing internet connection issues which may result in packets not being sent properly. You may also want to check to see if this happens in another sim. If it doesn't, the sim you were in might need to be restarted. Another cause may be that you have a invisible hud on top of your current huds. A quick and easy way to do this is to open the edit menu and click anywhere on screen, if a world object is not selected or a object is selected but it appears to be a hud, then you can detach that hud. Alternatively you can detach all worn objects and wear each item one by one(specifically the huds) and test to make sure one of them isn't covering the rest.

After you do the tests, please post back so we know if this resolves your issue.

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:35:25Z

Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!