Open sl-service-account opened 8 years ago
Lucia Nightfire commented at 2016-09-14T01:58:13Z
Can we also have the Abuse Report floater stay open on a relog from a crash/logout as well as it maintain the last pic it had?
This would allow evidence to be preserved if the user crashed before they could file the AR or if they were in a region so laggy it doesn't allow uploading the pic when filing the AR or even allow teleporting out.
It would function the same as the log off pic capture, which is maintained on HD until relog.
kpolke commented at 2016-09-15T04:13:42Z
Lucia, real nice idea. I second that!
Grumpity Linden commented at 2016-09-21T18:20:42Z
Lucia, would you file a separate feature request on that one? We can't promise that the contents of the floater would get saved during a crash, but if that happens successfully, you'd have it.
How would you like the feature to work?
I would like to see a new Toolbar Button added to the viewer. The button would quickly open up the Abuse Report Window on click.
Why is this feature important to you? How would it benefit the community?
This would benefit the user because sometimes they may have mere seconds to open up an AR window. This is especially true if they are fixing to crash due to a crasher or lagger. It would benefit the community because in such situations where seconds matter, LL would be aware of the situation sooner instead of having to wait for the region to fully log them out where they could log back in and fill out an AR. The sooner it is dealt with, the faster the situation could be resolved.
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Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-40499 | | Summary | Add Report Abuse as new Toolbar entry | | Type | New Feature Request | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Created at | 2016-09-13T23:34:07Z | | Updated at | 2016-09-23T18:16:57Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2016-09-13T20:58:12.542-0500', 'How would you like the feature to work?': 'I would like to see a new Toolbar Button added to the viewer. The button would quickly open up the Abuse Report Window on click.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'Target Viewer Version': 'viewer-development', 'Why is this feature important to you? How would it benefit the community?': 'This would benefit the user because sometimes they may have mere seconds to open up an AR window. This is especially true if they are fixing to crash due to a crasher or lagger. It would benefit the community because in such situations where seconds matter, LL would be aware of the situation sooner instead of having to wait for the region to fully log them out where they could log back in and fill out an AR. The sooner it is dealt with, the faster the situation could be resolved.', } ```