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[BUG-10946] Receiving message "Problems setting default permissions please try again later" #1218

Open sl-service-account opened 8 years ago

sl-service-account commented 8 years ago

Steps to Reproduce

When trying objects with animations, my avatar will not animate even with AO off.

Actual Behavior

I was receiving this message as soon as I log on.

Expected Behavior

My avatar to animate.

Other information

Using Windows 10 and also attempted to manually set permissions to default.

Links

Duplicates

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-10946 | | Summary | Receiving message "Problems setting default permissions please try again later" | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Vantasia Claremont (vantasia.claremont) | | Created at | 2015-12-14T04:13:14Z | | Updated at | 2017-07-07T15:51:04Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-12-14T12:43:17.953-0600', "Is there anything you'd like to add?": 'Using Windows 10 and also attempted to manually set permissions to default.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I was receiving this message as soon as I log on. ', 'What were you doing when it happened?': 'When trying objects with animations, my avatar will not animate even with AO off.', 'What were you expecting to happen instead?': 'My avatar to animate.', 'Where': 'http://maps.secondlife.com/secondlife/BellaRose/207/117/23', } ```
sl-service-account commented 8 years ago

Whirly Fizzle commented at 2015-12-14T18:43:18Z

Heya Vantasia,

If you only see the "Problems setting default permissions" warning occasionally then it's nothing to worry about. If you see it every single login then it could be a problem with the region you are logging into or a connection issue or your login is almost timing out. See BUG-9066 for more details about that warning.

Regarding the animation problem - I went to the location given in your system information & the animating objects at that location appear to be working okay. They animate automatically on sit. Is this the location you are having problems with the animations or is it somewhere else? Some animating objects require you to give permissions to animate - you will see a pop up in the top right of the viewer asking you for permission to animate.

sl-service-account commented 8 years ago

Dan Linden commented at 2015-12-15T17:44:28Z, updated at 2015-12-15T17:44:46Z

Please answer Whirly's questions and click the "Info Provided" button.

sl-service-account commented 8 years ago

Vantasia Claremont commented at 2015-12-15T22:58:14Z

I am having animation problems where I reside also in regards to the utilization of furniture animations.

sl-service-account commented 8 years ago

Whirly Fizzle commented at 2015-12-16T21:11:00Z

Hmmm... why is Vantasia's system information showing "LLCEFLib/CEF Version: [LLCEFLIB_VERSION]" with missing version number? She is on default release, Second Life 3.8.6 (305981) Oct 13 2015 17:30:25 (Second Life Release), which is a webkit build, not a CEF build. System information should show Qt Webkit Version: 4.7.1 (version number hard-coded).

sl-service-account commented 8 years ago

Vantasia Claremont commented at 2015-12-16T23:25:24Z

what does this mean Whirly and what action(s) do I need to take?

sl-service-account commented 8 years ago

Vantasia Claremont commented at 2015-12-17T00:15:31Z

Some added information: I have another avatar that I use on the same computer that does not have these issues, which I find confusing.

sl-service-account commented 8 years ago

Dan Linden commented at 2015-12-18T23:31:18Z

Vantasia, could you test again with the latest Second Life viewer? http://secondlife.com/support/downloads/

If you still see the "Problems setting default permissions" message please attach the SecondLife.log data from your viewer to this issue; see https://wiki.secondlife.com/wiki/Finding_Log_Files