sl-service-account
commented
7 years ago Whirly Fizzle commented at 2016-11-23T11:49:12Z
Hiya Dianna,
Quick fix that works for most cases: Open your inventory and expand the "My Outfits" folder. Choose any saved outfit folder and drag it onto your avatar and your avatar should then rez.
If this doesn't help, try logging into a different region and changing your outfit and see if your avatar will rez. If your problem turns out to be limited to one specific region, then this region may need to be restarted.
If testing on a different region does not help the please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> New Avatars -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.
If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.
If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955
If you are still having problems rezzing your avatar, then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/
Hope that helps :)
Steps to Reproduce
As above
Actual Behavior
Yesterday all was fine, and then I logged out and the next time I logged in I couldn't see myself, I look like a white cloud being blown by the wind! Every time I've logged in since I've had the same issue
Expected Behavior
I expected to see myself
Other information
n/a
Attachments
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-40952 | | Summary | AI appear like a cloud | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | Dianna Hawker (dianna.hawker) | | Created at | 2016-11-22T20:28:54Z | | Updated at | 2016-11-28T16:30:21Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2016-11-23T05:49:11.814-0600', "Is there anything you'd like to add?": 'n/a', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "Yesterday all was fine, and then I logged out and the next time I logged in I couldn't see myself, I look like a white cloud being blown by the wind! Every time I've logged in since I've had the same issue", 'What were you doing when it happened?': 'As above', 'What were you expecting to happen instead?': 'I expected to see myself', 'Where': 'http://maps.secondlife.com/secondlife/Blue%20Quill/23/85/73', } ```