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[BUG-41250] None of my huds work. #12809

Open sl-service-account opened 7 years ago

sl-service-account commented 7 years ago

Steps to Reproduce

Just logged in and tried to play as normal. Has been working over the last few days just fine. Not today.

Actual Behavior

I can talk. I can walk with no animation. I Can tp. I can't use any huds at all. I have relogged, I have check for updates. I have left and tried again hours later. I've unattached and reattached my huds. Changed into all my saved outfits etc. No huds will work. Have spent lots of money on my character.

Expected Behavior

Animation. Magic. Using my maitreya hud.

Other information

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-41250 | | Summary | None of my huds work. | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Christinelola15 (christinelola15) | | Created at | 2017-01-17T22:35:59Z | | Updated at | 2017-07-07T15:51:34Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-01-19T14:54:05.353-0600', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I can talk. I can walk with no animation. I Can tp. I can't use any huds at all. I have relogged, I have check for updates. I have left and tried again hours later. I've unattached and reattached my huds. Changed into all my saved outfits etc. No huds will work. Have spent lots of money on my character.", 'What were you doing when it happened?': 'Just logged in and tried to play as normal. Has been working over the last few days just fine. Not today.', 'What were you expecting to happen instead?': 'Animation. Magic. Using my maitreya hud.', 'Where': 'http://maps.secondlife.com/secondlife/woops/32/28/2751', } ```
sl-service-account commented 7 years ago

Whirly Fizzle commented at 2017-01-19T20:54:05Z

Hiya Christinelola,

Scripts are enabled at the location you gave above & scripts in HUD attachments are working normally for me on this region.

Firstly make sure you are not accidentally wearing a transparent prim on a HUD point that may be blocking clicks on your HUDs. Right click your avatar name tag -> Take Off -> Detach All. This will remove all worn attachments. Then wear just one of your HUDs and see if it's now working.

At the location you gave on woops region, it's pretty busy and scripts run are fluctuating between 20-60% so there is quite a bit of script delay on this region. Try going to a couple of other regions where scripts are enabled & see if this helps at all.

If the HUDs are broken on all regions, if the scripts in any of your HUDs are modify, open the script and see if the "Running" checkbox is unticked. A region can be griefed in such a way that all worn scripts will be set to not running on any avatar who enters that region (ref BUG-2364 and BUG-41011).

If this is what has happened then you can fix the scripts that are modifiable by setting them to running again. If the scripts are no mod then you will need to go and get a redelivery or the broken items - most stores should have a redelivery terminal. Maitreya has a redelivery at the main counter in the main store.

If you unpack a fresh Maitreya body and HUD, does the HUD work?

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:33:51Z

Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!