Open sl-service-account opened 7 years ago
sl-service-account
commented
7 years ago Whirly Fizzle commented at 2017-01-25T09:27:15Z
Bug reported to Nvidia at https://nvidia.custhelp.com/app/account/questions/detail/i_id/1115639 Awaiting a reply from Nvidia.
sl-service-account
commented
7 years ago Whirly Fizzle commented at 2017-01-25T17:31:06Z
Nvidia has escalated the bug to tier level 2.
sl-service-account
commented
7 years ago Whirly Fizzle commented at 2017-01-26T19:03:28Z
Reply from Nvidia:
Response By Email (JoshH) (01/26/2017 10:56 AM) Hello Whirly,
Thank you for the information. We are aware of the issues going on here with the latest drivers and will have this fixed in a future update.
Regards, Josh H. NVCC
sl-service-account
commented
7 years ago Whirly Fizzle commented at 2017-02-01T18:15:23Z
The new 378.57 hotfix driver does not fix this bug. https://forums.geforce.com/default/topic/991248/geforce-drivers/announcing-geforce-hotfix-driver-378-57/1/
sl-service-account
commented
7 years ago Whirly Fizzle commented at 2017-02-15T14:46:00Z
Bug is fixed with the new Nvidia 378.66 driver. http://us.download.nvidia.com/Windows/378.66/378.66-win10-win8-win7-desktop-release-notes.pdf
[Second Life 64-bit]: World view is tinted blue after disabling Advanced Lighting Model. [200274562]
sl-service-account
commented
7 years ago Kyle Linden commented at 2017-02-21T03:19:14Z
Thanks Whirly!
Steps to Reproduce
Login on Project Alex Ivy, or any other 64bit viewer on a system with Nvidia graphics running the new Nvidia 378.49 graphics driver.
Disable ALM Preferences -> Graphics -> Advanced Lighting Model
Observed Behaviour
On Nvidia systems, after updating to Nvidia graphics driver 378.49, the world view is tinted blue when ALM is disabled.
See Fig 1 (ALM disabled) & Fig 2 (ALM enabled) attached.
When ALM is enabled, disabling Glow mostly fixes the problem, apart from the Linden water still has an off brown tint. Advanced -> Show Debug Settings -> RenderGlow
When ALM is disabled & the bug reproduces, disabling Bump mapping & shiny then re-enabling Bump mapping & shiny fixes the problem until ALM is toggled again. When ALM is disabled & Bump mapping & shiny has been disabled then enabled (so the bug is "fixed"), disabling Bump mapping & shiny will then reproduce the bug again. Preferences -> Graphics -> Advanced -> Bump mapping & shiny.
Some Nvidia system seem to be unaffected. So far 2 users with Titan graphics cards have been unable to reproduce this. I'll add a table below of known affected cards.
So far all cases of this bug reported have been on Windows 10 and quite a number of users with cards that should be affected report no bug on their Windows 7 systems. Edit - Inara can reproduce this on Windows 7 SP1 64-bit (Build 7601) with a GeForce GTX 970.
Expected Behaviour
Affected Cards on the 378.49 driver
#### Unaffected cards on the 378.49 driver
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Attachments
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-41294 | | Summary | [Project Alex Ivy] World view tinted blue when ALM is disabled after update to Nvidia driver 378.49 on any 64bit viewer | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Reporter | Whirly Fizzle (whirly.fizzle) | | Created at | 2017-01-25T05:43:43Z | | Updated at | 2017-02-21T03:19:14Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-02-20T21:19:14.234-0600', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Filling in', 'What were you doing when it happened?': '...', 'What were you expecting to happen instead?': '...', } ```