Open sl-service-account opened 7 years ago
Whirly Fizzle commented at 2017-02-14T17:29:21Z
Hola veronica,
En primer lugar, compruebe que el reloj de la computadora está configurado en la fecha y hora correctas. Asegúrese de que el año también es correcto.
Si la fecha y la hora son correctas: Consulte http://community.secondlife.com/t5/tkb/articleprintpage/tkb-id/English_KB@tkb/article-id/295 para el mensaje de error "El reloj del equipo está configurado incorrectamente": este mensaje se refiere a sensibilidades basadas en el tiempo Con certificados de seguridad.
Su red local puede bloquear los inicios de sesión seguros. Compruebe que el firewall o la seguridad de Internet no está bloqueando el acceso a Second Life. Consulte https://community.secondlife.com/t5/English-Knowledge-Base/Using-Second-Life-with-a-firewall/ta -p / 1304539
Si está en una red de oficinas o universidades, es posible que su administrador de red tenga deshabilitados los inicios de sesión seguros. En este caso, es posible que no pueda utilizar Second Life en esa conexión de red.
Este problema también podría ser causado por tener el visor instalado en una ruta de acceso que contiene caracteres no estándar. Si este es el caso, desinstale el visor y vuelva a instalarlo en una ruta que contenga sólo caracteres estándar.
¿Se está conectando a Second Life desde un cibercafé o una universidad o campus universitario o está usando una red doméstica estándar?
¿Cuánto hace que este problema comenzó para usted?
¿Puedes pensar en algo que haya cambiado justo antes de que empezara el problema?
Por ejemplo, ¿instaló un nuevo cortafuegos o software antivirus, obtuvo un nuevo equipo o realizó cambios en su red / conexión?
Por favor, puede ejecutar una sesión donde intenta iniciar sesión en el visor.
Deje que se produzca un error con el mensaje de error del reloj del equipo y, a continuación, salga del visor.
Luego, antes de relanzar el visor, cierre la carpeta de registros y adjúntela a este problema con Más acciones -> Adjuntar archivos.
Esta página le indica dónde encontrar la carpeta de registros: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
¡Gracias!
Hello veronica,
Firstly check that your computer clock is actually set to the correct date and time. Make sure the year is also correct.
If the date & time are correct: See http://community.secondlife.com/t5/tkb/articleprintpage/tkb-id/English_KB@tkb/article-id/295 for the "Computer's clock is set incorrectly" error message - This message refers to time-based sensitivities with security certificates.
Your local network may be blocking secure logins. Check to make sure that your firewall or Internet security isn't blocking Second Life access - see https://community.secondlife.com/t5/English-Knowledge-Base/Using-Second-Life-with-a-firewall/ta-p/1304539
If you're on an office or university network, your network administrator may have secure logins disabled. In this case, you may not be able to use Second Life on that network connection.
This problem could also be caused by having the viewer installed to a path containing non-standard characters. If this is the case then uninstall the viewer & reinstall to a path containing only standard characters.
Are you connecting to Second Life from an internet cafe or a college or university campus or are you using a standard home network?
How long ago did this problem start for you? Can you think of anything that changed just before the problem started? For example - did you install a new firewall or antivirus software, get a new computer or make changes to your network/connection?
Please can you run a session where you attempt to login to the viewer. Let it fail with the computer clock error message and then quit the viewer. Then before relaunching the viewer, zip up the logs folder & attach it to this issue using More Actions -> Attach Files. This page tells you where to find the logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
Thanks!
Saeros Linden commented at 2017-07-07T00:34:03Z
Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!
Steps to Reproduce
pues estaba online en second life
I was online in second life
Actual Behavior
Error en el inicio de sesion Often this means that your computer clock is set incorrectly Please go to control panels and make sure the time and date are set correctly also check that your network and firewall are set up correctly if you continue to receive this error ,please go to the support section of the second life .com web site and repor the problem
Error logging in Often this means that your computer clock is set incorrectly Please go to control panels and make sure the time and date are set correctly also check that your network and firewall are set up correctly if you continue to receive this error ,please go to the support section of the second life .com web site and repor the problem
Expected Behavior
pues deje second life conectado y fui a la concina y cuando volvi me habia hechado de second life y cuando intente entrar ya no me dejo entrar mas
As I left second life connected and went to the kitchen and when I came back I had left second life and when I tried to enter no longer let me enter
Other information
me gustaria que me ayudaran a soluccionar el problema muchas gracias
I would like help to solve the problem thank you very much
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-41390 | | Summary | Me da error ssl al intener iniciar sesion en second life / I get ssl error when trying to log in second life | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Labels | computer's_clock_is_set_incorrectly | | Reporter | veronica30 Larnia (veronica30.larnia) | | Created at | 2017-02-14T01:44:36Z | | Updated at | 2018-11-15T08:18:35Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-02-14T11:29:21.415-0600', "Is there anything you'd like to add?": 'me gustaria que me ayudaran a soluccionar el problema muchas gracias', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Error en el inicio de sesion Often this means that your computer clock is set incorrectly \r\nPlease go to control panels and make sure the time and date are set correctly also check that your network and firewall are set up correctly if you continue to receive this error ,please go to the support section of the second life .com web site and repor the problem ', 'What were you doing when it happened?': 'pues estaba online en second life ', 'What were you expecting to happen instead?': 'pues deje second life conectado y fui a la concina y cuando volvi me habia hechado de second life y cuando intente entrar ya no me dejo entrar mas ', } ```