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[BUG-41405] After the last update client SL very slow running #12932

Closed sl-service-account closed 9 months ago

sl-service-account commented 7 years ago

Steps to Reproduce

Regular use of the game

Actual Behavior

Two weeks I have problems with the browser SL running slowly and often does not load environment. Often it does not work wardrobe.

Expected Behavior

Often I do not hear music

Other information

fun is no longer funny

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-41405 | | Summary | After the last update client SL very slow running | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | Todd5680 (todd5680) | | Created at | 2017-02-15T21:50:00Z | | Updated at | 2017-02-16T16:36:24Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-02-16T09:08:51.719-0600', "Is there anything you'd like to add?": 'fun is no longer funny', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Two weeks I have problems with the browser SL running slowly and often does not load environment.\r\nOften it does not work wardrobe.', 'What were you doing when it happened?': 'Regular use of the game', 'What were you expecting to happen instead?': 'Often I do not hear music', 'Where': 'Second Life 5.0.1.323027 (Second Life Release)\r\nInformacje o wydaniu\r\n\r\nPołożenie 94,1, 213,9, 21,3 w El Tajin zlokalizowanym w sim10213.agni.lindenlab.com (216.82.49.79:13004)\r\nSLURL: http://maps.secondlife.com/secondlife/El%20Tajin/94/214/21\r\n(koordynaty globalne 156?510,0, 320?726,0, 21,3)\r\nSecond Life Server 17.01.27.323172\r\nInformacje o wydaniu\r\n\r\nProcesor (CPU): Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (3392.3 MHz)\r\nPamięć (Memory): 12235 MB\r\nWersja OS (OS Version): Microsoft Windows 8.1 64-bit (Build 9600)\r\nSprzedawca karty graficznej (Graphics Card Vendor): NVIDIA Corporation\r\nKarta graficzna (Graphics Card): GeForce GTX 660/PCIe/SSE2\r\n\r\nSterownik karty graficznej Windows (Driver Version): 9.18.0013.4752\r\nOpenGL Version: 4.5.0 NVIDIA 347.52\r\n\r\nWindow size: 1920x1017\r\nFont Size Adjustment: 96pt\r\nUI Scaling: 1\r\nDraw distance: 128m\r\nBandwidth: 500kbit/s\r\nLOD factor: 1.125\r\nRender quality: 4 / 7\r\nAdvanced Lighting Model: Enabled\r\nTexture memory: 512MB\r\nVFS (cache) creation time: luty 15 2017 08:47:54\r\n\r\nWersja OpenGL: 4.5.0 NVIDIA 347.52\r\n\r\nWersja dekodera J2C: KDU v7.2\r\nWersja sterownika dźwięku (Audio Driver): FMOD Ex 4.44.31\r\nWersja LLCEFLib/CEF: 1.5.3-(CEF-WIN-3.2526.1347-32)\r\nWersja LibVLC: 2.2.4\r\nWersja serwera głosu (Voice Server): Vivox \r\n\r\nPakiety utracone: 528/160?998 (0,3%)\r\nluty 15 2017 13:48:45', } ```
sl-service-account commented 7 years ago

Whirly Fizzle commented at 2017-02-16T15:08:52Z

Hello Todd.

Jira is not for 1:1 personal technical support and is therefore not able to provide one to one support in a timely manner. For account related issues, please contact support directly at https://support.secondlife.com/

Thank you.