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[BUG-41415] MY AvataR appearS AS A CLOUD PLEASE FIX. #12939

Closed sl-service-account closed 7 months ago

sl-service-account commented 7 years ago

Steps to Reproduce

no error message only says " your avatar will appear shortly" but it never appears

Actual Behavior

everytime i log in my avatar is a puff of smoke. no avatar there at all.

Expected Behavior

logging in,

Other information

for my avatar to appear so i could see it when i log in to SL

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-41415 | | Summary | MY AvataR appearS AS A CLOUD PLEASE FIX. | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | Lillyanna Gearz (lillyanna.gearz) | | Created at | 2017-02-18T23:40:19Z | | Updated at | 2017-02-21T18:17:38Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-02-18T19:00:32.708-0600', "Is there anything you'd like to add?": 'for my avatar to appear so i could see it when i log in to SL', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'everytime i log in my avatar is a puff of smoke. no avatar there at all.', 'What were you doing when it happened?': 'no error message only says " your avatar will appear shortly" but it never appears', 'What were you expecting to happen instead?': 'logging in, ', 'Where': 'http://maps.secondlife.com/secondlife/Ibiza/33/15/16', } ```
sl-service-account commented 7 years ago

Lillyanna Gearz commented at 2017-02-18T23:43:47Z

HERE IS SCREEN SHOT OF MY CLOUD AVATAR

sl-service-account commented 7 years ago

Whirly Fizzle commented at 2017-02-19T01:00:33Z

Hiya Lillyanna,

Quick fix that works for most cases: Open your inventory and expand the "My Outfits" folder. Choose any saved outfit folder and drag it onto your avatar and your avatar should then rez.

If this doesn't help, try logging into a different region and changing your outfit and see if your avatar will rez. If your problem turns out to be limited to one specific region, then this region may need to be restarted.

If testing on a different region does not help the please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> Classic -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.

If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.

If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955

If you are still having problems rezzing your avatar, then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/

Hope that helps :)