[BUG-41548] When importing a mesh avatar with dislocated joint points, the feet go under the ground

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Steps to Reproduce

importing a mesh avatar with dislocated joint points, check out the video: https://youtu.be/vYS11oFGzs0

Actual Behavior

i've imported a mesh avatar with dislocatd joint points

Expected Behavior

i was expecting that the feet of the human mesh touched the ground but instead the feet go underground

Other information

Worked fine before with an outdated avatar of the same type, nothing changed but the update to the bento avatar

Attachments

• Schermata del 2017-03-17 16-10-07.png 2017-03-17 11:18:50
• Snapshot_001.png 2017-03-17 10:55:25

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-41548 | | Summary | When importing a mesh avatar with dislocated joint points, the feet go under the ground | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | MaxTux Wonder (maxtux.wonder) | | Created at | 2017-03-17T14:55:25Z | | Updated at | 2017-07-07T15:52:17Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-03-17T11:51:34.318-0500', "Is there anything you'd like to add?": 'Worked fine before with an outdated avatar of the same type, nothing changed but the update to the bento avatar', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "i've imported a mesh avatar with dislocatd joint points", 'What were you doing when it happened?': 'importing a mesh avatar with dislocated joint points, check out the video: https://youtu.be/vYS11oFGzs0', 'What were you expecting to happen instead?': 'i was expecting that the feet of the human mesh touched the ground but instead the feet go underground', 'Where': 'secondlife://Aditi/secondlife/Grasmere/181/35/33', } ```

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MaxTux Wonder commented at 2017-03-17T15:17:55Z

i tried to scale in blender avatar and armature proportionally 2 meters height, and this is what i get when i import the avatar in SL (look at the picture) the avatar is stretched, how if it as to be anyway 4 meters

https://content.invisioncic.com/Mseclife/monthly_2017_03/58cbfd999e8f7_Schermatadel2017-03-1716-10-07.thumb.png.7c13ed3a4442e2783c5646d3be6d08e7.png

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MaxTux Wonder commented at 2017-03-17T15:18:50Z

i tried to scale avatar and armature in blender proportionally 2 meters height, and this is what i get when i import the avatar in SL (look at the picture) the avatar is stretched, how if it as to be anyway 4 meters

[sl-service-account]

Kyle Linden commented at 2017-03-17T16:51:34Z

Hi MaxTux,

Will you please send me a copy of the model so we can investigate what is going on more effectively.

Please press the Info Provided button when you have done so.

Thanks!

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Saeros Linden commented at 2017-07-07T00:33:49Z

Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!