search

secondlife / jira-archive

3 stars 0 forks source link

[BUG-41579] graphics settings don't work #13081

Open sl-service-account opened 7 years ago

sl-service-account commented 7 years ago

Steps to Reproduce

Trying to take pictures, posing.

Actual Behavior

I was taking picture and clicked on preferences, I have loaded preset preferences and then I clicked on it. Nothing happened. I cleared the cache, relogged, and again nothing happened. My preferences are very advanced.

Expected Behavior

I was expecting my preferences to show up and this way I would take my pictures.

Other information

yes, yesterday I used my advanced preferences, with antialiasing of 16x and I got all pixelized. It has happened before, but never again.

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-41579 | | Summary | graphics settings don't work | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Cassianamorigi (cassianamorigi) | | Created at | 2017-03-20T22:32:50Z | | Updated at | 2017-07-07T15:51:59Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-03-21T10:57:16.605-0500', "Is there anything you'd like to add?": 'yes, yesterday I used my advanced preferences, with antialiasing of 16x and I got all pixelized. It has happened before, but never again.', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I was taking picture and clicked on preferences, I have loaded preset preferences and then I clicked on it. Nothing happened. I cleared the cache, relogged, and again nothing happened. My preferences are very advanced.', 'What were you doing when it happened?': 'Trying to take pictures, posing.', 'What were you expecting to happen instead?': 'I was expecting my preferences to show up and this way I would take my pictures.', 'Where': 'http://maps.secondlife.com/secondlife/MultiScene%20Rentals5/101/24/1601', } ```
sl-service-account commented 7 years ago

Whirly Fizzle commented at 2017-03-21T15:57:17Z

Hiya Cassianamorigi,

Setting antialiasing to 16x will not work on many graphics cards and you will get a nasty pixelated user interface after setting AA to 16x - it may take a relog with AA set to 16x to reproduce that problem. I'm pretty certain Intel HD 2000 card will not handle 16x AA.

Please can you set your graphics settings to be the same as the preset that isn't working for you and take a screenshot of the Preferences -> Graphics -> Advanced window. Attach the screenshot to this JIRA issue using More Actions -> Attach Files.

Thanks :)

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:34:04Z

Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!