[BUG-41626] [WEB] Cookies are broken on Google Chrome browser since the new community plaform (2017)

[sl-service-account]

Steps to Reproduce

Trying to log in through the Second Life website

Actual Behavior

I received an error saying "An error has occurred. Further information is available in the server log."

Expected Behavior

Be redirected to the page I was trying to access

Other information

• This makes Google Chrome pretty much useless to use on anything that relies on id.secondlife.com
• The problem exists since shortly before the public announcement of the new Second Life Community Platform (https://community.secondlife.com/blogs/entry/2127-welcome-to-our-new-community-platform/)
• The problem happens every time the auth system tries to validate my session (Cashier, too long ago, etc)
• The problem cannot be reproduced on Microsoft Edge
• The problem cannot be reproduced on Mozilla Firefox

Attachments

• Wnw9DRw5.png 2017-03-28 03:28:54

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-41626 | | Summary | [WEB] Cookies are broken on Google Chrome browser since the new community plaform (2017) | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Created at | 2017-03-28T07:28:54Z | | Updated at | 2017-07-07T15:52:23Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-03-28T11:38:45.097-0500', "Is there anything you'd like to add?": '- This makes Google Chrome pretty much useless to use on anything that relies on id.secondlife.com\r\n- The problem exists since shortly before the public announcement of the new Second Life Community Platform (https://community.secondlife.com/blogs/entry/2127-welcome-to-our-new-community-platform/)\r\n- The problem happens every time the auth system tries to validate my session (Cashier, too long ago, etc)\r\n- The problem cannot be reproduced on Microsoft Edge\r\n- The problem cannot be reproduced on Mozilla Firefox\r\n', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I received an error saying "An error has occurred. Further information is available in the server log."', 'What were you doing when it happened?': 'Trying to log in through the Second Life website', 'What were you expecting to happen instead?': 'Be redirected to the page I was trying to access', 'Where': 'N/A', } ```

[sl-service-account]

Spidey Linden commented at 2017-03-28T16:38:45Z

Can you log in on incognito mode in Chrome? If so, please try clearing your cookies and see if that addresses the issue.

[sl-service-account]

xenhat.liamano commented at 2017-03-30T00:22:00Z

It appears to work from incognito mode, but my normal user session (all extensions disabled) still gives me the error, even trying to log in to the JIRA.

[sl-service-account]

xenhat.liamano commented at 2017-03-30T00:27:26Z

OK, I have (yet again) cleared my entire browser cookies, I will see if it happens again. This was unsuccessful prior to creating this jira.

[sl-service-account]

Saeros Linden commented at 2017-07-07T00:35:17Z

Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!