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[BUG-5400] Failed to Find Body Part named IP Replacement 3870_11436935 in database #13389

Closed sl-service-account closed 8 months ago

sl-service-account commented 10 years ago

Steps to Reproduce

Went shopping in SL buying and trying on many things. Started seeing the error then., but could see my self. When I logged back in I was a puff of smoke

Actual Behavior

Loading in to game I get error Failed to Find Body Part named IP Replacement 3870_11436935 in database. In game I aper as a puff of smoke. Detaching and re attaching body or clothing has not effect.

Expected Behavior

Not be a puff of smoke

Other information

If you could directme to a proper fix that would be great

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-5400 | | Summary | Failed to Find Body Part named IP Replacement 3870_11436935 in database | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | BisKreet (biskreet) | | Created at | 2014-03-15T16:31:11Z | | Updated at | 2014-03-17T00:50:49Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-03-15T14:42:13.817-0500', "Is there anything you'd like to add?": 'If you could directme to a proper fix that would be great', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Loading in to game I get error Failed to Find Body Part named IP Replacement 3870_11436935 in database. In game I aper as a puff of smoke. Detaching and re attaching body or clothing has not effect.', 'What were you doing when it happened?': 'Went shopping in SL buying and trying on many things. Started seeing the error then., but could see my self. When I logged back in I was a puff of smoke', 'What were you expecting to happen instead?': 'Not be a puff of smoke', 'Where': ' at 251268.5, 298107.7, 657.7 in Stonehaven (981, 1164) located at sim9935.agni.lindenlab.com (216.82.46.77:13004)\r\nSecond Life Server 14.02.28.287383', } ```
sl-service-account commented 10 years ago

Whirly Fizzle commented at 2014-03-15T19:42:14Z

Heya BisKreet,

It appears a body part in your inventory has been removed by Linden lab because of an intelectual property complaint. When this happens, the item in your inventory is renamed to "IP Replacement ".

Search your inventory for the term IP Replacement and just delete all items with this in the name.

Seeing as this particular item is saying it is a body part, if you are trying to wear this body part and it is either eyes, shape, skin or hairbase, then your avatar will likely not render correctly, which is why you are a cloud.

Please see this page for more information about why this item/s have been removed form your inventory by Linden lab: http://wiki.secondlife.com/wiki/Linden_Lab_Official:Frequently_Asked_Questions_on_the_IP_Complaint_Process

If you need further help then you should contact Linden Lab support directly: https://support.secondlife.com/contact-support/

Thanks!