[BUG-5946] Inventory (un-rezzed) Issues

[sl-service-account]

Steps to Reproduce

If the item cannot be rez I expect it to go back into my inventory even if it is a no copy item

Actual Behavior

This is a wide spread bug not a region problem. Has been confirmed by TJ Linden that's widespread bug, rather than an issue with the region specifically. Inventory item is lost during an attempt to rez on mesh, as most store are mesh now you can imagine how exasperating this is when trying to set up shop, each time you try and rez an item you constantly receive the false, cannot rez item blah blah see land rights blah blah, the owner does not allow it, when in fact it has nothing to do with the region rez rights the issue is mesh floors and the server eats your item. Not fun with no copy items. Imagine this you spend 6,000L trying to win Apple Fall's Bed at the Arcade, Eureka you win it, come home rez it on a mesh surface and BAM you receive the false land right rez error and again the server eats it. Do you think Apple Fall is going to send another 'rare'? ummm Nooooo. Do you think the Lab is going to refund you the 6,000L you just spend trying to win the no copy item that their server 'ate'? HELL NOOOOOOO

Expected Behavior

Widespread, read the forums it is full of residents asking about this known issue

Other information

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-5946 | | Summary | Inventory (un-rezzed) Issues | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Starr Midal (starr.midal) | | Created at | 2014-05-05T02:29:43Z | | Updated at | 2017-07-07T15:53:48Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-05-05T12:07:43.754-0500', 'System': 'SL Simulator', 'Target Viewer Version': 'viewer-development', 'What just happened?': "This is a wide spread bug not a region problem. Has been confirmed by TJ Linden that's widespread bug, rather than an issue with the region specifically. Inventory item is lost during an attempt to rez on mesh, as most store are mesh now you can imagine how exasperating this is when trying to set up shop, each time you try and rez an item you constantly receive the false, cannot rez item blah blah see land rights blah blah, the owner does not allow it, when in fact it has nothing to do with the region rez rights the issue is mesh floors and the server eats your item. Not fun with no copy items. Imagine this you spend 6,000L trying to win Apple Fall's Bed at the Arcade, Eureka you win it, come home rez it on a mesh surface and BAM you receive the false land right rez error and again the server eats it. Do you think Apple Fall is going to send another 'rare'? ummm Nooooo. Do you think the Lab is going to refund you the 6,000L you just spend trying to win the no copy item that their server 'ate'? HELL NOOOOOOO", 'What were you doing when it happened?': 'If the item cannot be rez I expect it to go back into my inventory even if it is a no copy item', 'What were you expecting to happen instead?': 'Widespread, read the forums it is full of residents asking about this known issue', } ```

[sl-service-account]

Maestro Linden commented at 2014-05-05T17:07:44Z

Hi Starr, thanks for the report. Can you please either send Caleb Linden or myself a copy of an item which is affected by this issue?

I wonder if you're seeing BUG-2716, which is a viewer bug - if rezzing a no-copy object fails for some reason, the viewer makes it appear to disappear from your inventory anyway (upon relog, it reappears).

[sl-service-account]

Starr Midal commented at 2014-05-08T09:11:01Z

Maestro, you want me to send you a plywood prim? Any item I buy inwold or Mp? It is every single object on mesh floor.

[sl-service-account]

Whirly Fizzle commented at 2014-05-08T19:18:03Z

Rezzing anything ontop of mesh will pretty much always fail - this problem has been filed at BUG-2019. If the item is no copy and fails to rez then the item will fail to appear in inventory until you have relogged - this is filed at BUG-2716.

[sl-service-account]

Maestro Linden commented at 2014-05-09T00:15:55Z, updated at 2014-05-09T00:20:44Z

I attempted to reproduce this several more times at Loamford/101/209/61. I hit one rez failure:

Failed to place object at specified location. Please try again. This type of rez failure is known to happen against meshes with funky physics shapes, where the detected rez position (determined by a physics ray cast based on vectors the viewer provides) is off. BUG-2619 is an example of a failure where the rez position is off-sim (and fails with 'Failed to place object at specified location.'), and BUG-2019 is a case where the misplaced position is in a parcel that you don't have build permission in, leading to a 'because the owner of this land does not allow it.' type failure.

If there's a new bug, I believe it would involve the inventory loss issue (outside of BUG-2716, which is just a case of the viewer hiding the object temporarily). I haven't been able to reproduce this so far; can you try adding this script to a simple box and note the output if the box gets 'lost'?

default
{
    on_rez(integer reznum)
    {
        llSetObjectName("Rez test " + (string)llGetUnixTime());
        llOwnerSay("Got rezzed at " + llGetRegionName() + " " + (string)llGetPos());
        llSetTimerEvent(10.0);
    }

    timer()
    {
        llInstantMessage(llGetOwner(), "I'm still at " + llGetRegionName() + " " + (string)llGetPos());
    }
}

The chat text has the timestamp and position details, and will continue to remind you that it's rezzed so as to prevent clutter. I'm interested in the position information, because it seems to me that the 'loss' case may be that the rez position is valid but deeply underground or very high in the air, such that the no-copy object disappears from your inventory but cannot be easily located.

[sl-service-account]

Starr Midal commented at 2014-05-21T05:17:59Z

i am astounded you would get one hit, I get min 10 a day, I am floored that you had such an issue reproducing and so it seems is every other regular resident in sl that is familiar with this apparent issue. How about right now, AF candle jasmine, attempted to rez at http://maps.secondlife.com/secondlife/Loamford/183/187/2000. Says attempted to rez fail, owner does not allow blah blah error, I am the owner, I have 10,000 prims spare but thats not the issue the issue is POOF candle gone, now you may say clear cache and relog and it will appear back in my inventory but seriously considering the number of times this happens per day, each and every day this is not a solution, how about 'IF' attempt to rez fails how about it not POOF from my inventory at all?

[sl-service-account]

Starr Midal commented at 2014-05-21T05:31:20Z, updated at 2014-05-21T05:32:31Z

more precisely according to false error message item failed to rez at 185.269, 180.704, 1998.83 item 'was' AF Scented Candle Jasmine, area search fails to identify any such item being rezzed on Loamford and the no copy item has left my inventory

[sl-service-account]

Saeros Linden commented at 2017-07-07T00:45:17Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!