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[BUG-5976] Avatar doesn't appear #13878

Open sl-service-account opened 10 years ago

sl-service-account commented 10 years ago

Steps to Reproduce

nothing strange

Actual Behavior

Avatar doesn't appear, there is a light but no avatar

Expected Behavior

...

Other information

...

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-5976 | | Summary | Avatar doesn't appear | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Mistyka Fenutzini (mistyka.fenutzini) | | Created at | 2014-05-10T13:42:24Z | | Updated at | 2017-07-07T15:54:24Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-05-10T08:45:38.112-0500', "Is there anything you'd like to add?": '...', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "Avatar doesn't appear, there is a light but no avatar", 'What were you doing when it happened?': 'nothing strange', 'What were you expecting to happen instead?': '...', 'Where': 'http://maps.secondlife.com/secondlife/FRANCE3D Sentu Novio/109/134/22', } ```
sl-service-account commented 10 years ago

Whirly Fizzle commented at 2014-05-10T13:45:38Z

Heya Mistyka,

Please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> Humans -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.

If this doesnt help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.

If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955

If you are still having problems rezzing your avatar then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/

Thanks!

sl-service-account commented 10 years ago

Alexa Linden commented at 2014-05-12T18:26:25Z

Does this resolve your issue? Are you still experiencing this issue?

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:42:21Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!