Open sl-service-account opened 10 years ago
Whirly Fizzle commented at 2014-05-28T10:44:27Z
Heya Brigid,
I had a quick play with Bandicam and I was able to record vdeo footage from Secondlife at 1920x1080 (which is my screen resolution) when I chose "Full size" in the video settings. So I'm not sure what's wrong here.
This question is probably best asked at Bandicam support or in the Machinima forum at http://community.secondlife.com/t5/Machinima-Forum/bd-p/machinima_forum I'm sure there will be other Bandicam users there who will be able to help you.
Brigid Huntress commented at 2014-05-29T05:13:18Z
Same issue with FRAPS screen capture software. Sorry for short duration but details show recording at 1536 x 802
Brigid Huntress commented at 2014-05-29T05:17:44Z
Screen shot in game using cntrl-shift-s resolution is 1536 x 803
Brigid Huntress commented at 2014-05-29T05:18:41Z
Screen capture using Windows Print Screen showing 1920x1080 resolution.
Brigid Huntress commented at 2014-05-29T05:20:40Z
1920 x 1080 Print Screen showing Second Life snapshot preview showing 1536 x 803 resolution
Brigid Huntress commented at 2014-05-29T05:24:17Z
With the issue occurring in Bandicam, FRAP, and shown in Second Life's Snap Shot preview via Windows Print Screen it would seem to be a Second Life Issue. I have used Bandicam hundreds if not thousands of times to post video to youtube and never run into this with any other game.
Steps to Reproduce
Bandicam captured SL video at 1536 x 800 instead of the proper 1920 x 1000 or 1920 x 1080
Actual Behavior
I captured video using Bandicam. Instead of being 1920 x 1000 like all my other games, it's 1536 x 800 regardless of my using the NVidia 840m card or the Intel graphics.
Video captured from half a dozen other games is all correct at 1920 x 1000 or 1920 x 1080
Expected Behavior
Recording in different sims to post videos on youtube of how much fun SL is
Other information
I expected bandicam to capture the video which I then set to music and post to youtube at the system's native 1920 x 1080. Instead the videos are 1536 x 800.
Attachments
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-6182 | | Summary | HP ENVY 15 Notebook PC i7 4700 with nVidia 840m graphics renders @ 1536 x 800 instead of 1920 x 1080 when video is captured with Bandicam 1.95.510 | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Reporter | Brigid Huntress (brigid.huntress) | | Created at | 2014-05-28T06:10:03Z | | Updated at | 2018-01-04T11:06:16Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-05-28T05:44:27.299-0500', "Is there anything you'd like to add?": "I expected bandicam to capture the video which I then set to music and post to youtube at the system's native 1920 x 1080. Instead the videos are 1536 x 800.", 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I captured video using Bandicam. Instead of being 1920 x 1000 like all my other games, it's 1536 x 800 regardless of my using the NVidia 840m card or the Intel graphics.\r\n\r\nVideo captured from half a dozen other games is all correct at 1920 x 1000 or 1920 x 1080", 'What were you doing when it happened?': 'Bandicam captured SL video at 1536 x 800 instead of the proper 1920 x 1000 or 1920 x 1080', 'What were you expecting to happen instead?': 'Recording in different sims to post videos on youtube of how much fun SL is', 'Where': 'http://maps.secondlife.com/secondlife/Wild Orchid/138/96/24', } ```