sl-service-account
commented
10 years ago Pamela Galli commented at 2014-05-28T16:01:09Z
Here are some transaction records with failed deliveries I reported in the Support Ticket:
05/25/2014 19:16:39 14ecbf56 Source: Free Difference Object Sale Region: LaGalleria Prefab Homes Description: White Linen Roll Arm Loveseat 3 L$495
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From Scorpion Swansen:
05/25/2014 20:35:04 1cfdada4 Destination: Pamela Galli Object Sale Region: La Galleria II Description: *Walnut and Gold Trim Grandfather Clock other face L$195
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05/25/2014 12:47:50 c22a39b2 Source: Mericatherine Quinnell Object Sale Region: La Galleria II Description: Harrington Writing Table w/ Menu L$149 ***********
05/22/2014 11:09:30 0a180853 Source: Jaylen88 Object Sale Region: La Galleria Description: DINNER PARTY TABLE FOR 6 - Travertine and Glass Me
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05/24/2014 13:20:10 58c4fb5e Source: cmtede Object Sale Region: LaGalleria Prefab Homes Description: Palm Beach Bungalow v3 BOXED
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Precious (mrsprecious.lectar): 05/27/2014 19:00:23 199749f5 Destination: Pamela Galli Object Sale Region: La Galleria II Description: Jacobean Square Coffee Table w Menu L$449
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05/26/2014 20:32:46 f4f46b22 Source: Ringo Kennedy Object Sale Region: La Galleria Description: Dinner Party Kitchen BOXED-- WHITE AND MARBLE MESH v 7.1 L$3,950
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07:16:32 09d9aa0c Source: Doly Xenno Object Sale Region: LaGalleria Prefab Homes Description: Palm Beach Bungalow v3 BOXED L$3,650
Steps to Reproduce
for example: I was trying to take objects into inventory or delete them.
Actual Behavior
Customers have been reporting that they buy an object inworld – through the Buy function, not a vendor – and it does not get deliveries. Not ALL customers, but the number seems to be increasing. May be related: I increasingly get the Object returned to sim message when I try to take something. Also, at this moment I cannot look at the contents of any object. I have a support ticket open, 01927989, but Bianca Linden says my sims are working fine. They are not – and appear to be worsening.
Expected Behavior
For them to be deleted or go into inventory
Other information
Bianca told me to ask customers who did not receive deliveries what viewer they were on. The last two have been on Singularity and Firestorm. I am on Singularity. Bianca also came out and clicked on two things and said the sale went through – well, most do go through, but I am spending more time each day redelivering. I have never experienced this before. She also forced the three affected sims onto a new server, to no effect.
My store is my full time job – it is frightening to think my store is losing its ability to reliably complete a sales transaction.
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-6186 | | Summary | Inworld Objects sold not being delivered in 3 of my 4 store sims | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Pamela Galli (pamela.galli) | | Created at | 2014-05-28T15:18:34Z | | Updated at | 2017-07-07T15:54:42Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-05-29T15:26:50.845-0500', "Is there anything you'd like to add?": 'Bianca told me to ask customers who did not receive deliveries what viewer they were on. The last two have been on Singularity and Firestorm. I am on Singularity. Bianca also came out and clicked on two things and said the sale went through -- well, most do go through, but I am spending more time each day redelivering. I have never experienced this before. She also forced the three affected sims onto a new server, to no effect.\r\n\r\nMy store is my full time job -- it is frightening to think my store is losing its ability to reliably complete a sales transaction.', 'System': 'SL Simulator', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'Customers have been reporting that they buy an object inworld -- through the Buy function, not a vendor -- and it does not get deliveries. Not ALL customers, but the number seems to be increasing. May be related: I increasingly get the Object returned to sim message when I try to take something. Also, at this moment I cannot look at the contents of any object. I have a support ticket open, 01927989, but Bianca Linden says my sims are working fine. They are not -- and appear to be worsening.', 'What were you doing when it happened?': 'for example: I was trying to take objects into inventory or delete them.', 'What were you expecting to happen instead?': 'For them to be deleted or go into inventory', 'Where': 'I have reports from three of my 4 sims: La Galleria, La Galleria II, La Galleria Prefab Homes', } ```