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[BUG-6586] invisible avatar #14431

Closed sl-service-account closed 8 months ago

sl-service-account commented 10 years ago

Steps to Reproduce

i had just logged in and waited for it to appear

Actual Behavior

my avatar is invisible and I can not make it appear

Expected Behavior

my avatar to be visible

Other information

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-6586 | | Summary | invisible avatar | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | MsChainsaw (mschainsaw) | | Created at | 2014-07-05T12:58:31Z | | Updated at | 2014-07-07T15:08:35Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-07-05T10:02:49.170-0500', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'my avatar is invisible and I can not make it appear', 'What were you doing when it happened?': 'i had just logged in and waited for it to appear', 'What were you expecting to happen instead?': 'my avatar to be visible', 'Where': 'http://maps.secondlife.com/secondlife/Sexy Freebies Paradise/88/184/21', } ```
sl-service-account commented 10 years ago

Whirly Fizzle commented at 2014-07-05T15:02:49Z

Heya MsChainsaw,

Check if you are wearing any full body alpha layers on your avatar. Alpha layers will have an icon like this: http://i.imgur.com/ZxFqqYd.png Open your inventory and expand the Current Outfit folder. You can remove an alpha layer by right clicking it -> Take off.

Please try relogging into a different region and see if your avatar appears.

If this does not help the please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> Classic -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.

If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.

If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955

If you are still having problems rezzing your avatar, then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/

Thanks!