sl-service-account
commented
10 years ago Whirly Fizzle commented at 2014-07-17T12:57:39Z
Heya Angelsound,
You do not give details about how your avatar is glitching, but I have a fairly good idea what is wrong because you are only 1 day old and you have an AMD card and everyone is having this same problem with AMD graphics.
Because you are new, you will have been given one of the new fitted mesh starter avatars. There is a known problem with these avatars on AMD graphics cards with certain graphics settings - please see BUG-5156 and BUG-5139 for this bug.
You are using the driver version 8.17.0010.1230, which is the 13.9 Catalyst. If you are able to update your graphics driver to the latest 14.4 catalyst, part of this bug will be fixed. Please use the AMD autodetect tool to update your drivers: http://support.amd.com/en-us/download/auto-detect-tool If you have a laptop, you may have to update your drivers directly from the laptop manufacturers website.
If you are able to update to the 14.4 catalyst, the bug filed at BUG-5139 will be fixed and you will see non-fitted rigged mesh display correctly on all graphics settings.
The driver update does not fix the glitching on Fitted mesh however. You will need to change some graphics settings to fix this:
- Go to Me -> Preferences -> Graphics -> Advanced.
- Tick "Advanced Lighting Model" - enabling this setting may cause a drop in performance.
- If ticking advanced lighting model does not help, then go to Me -> Preferences -> Graphics -> Advanced and untick "Hardware skinning".
- Be aware that disabling hardware skinning can cause a large performance drop on some systems.
If you are still having problems viewing your avatar correctly, please go to Me -> Choose an avatar -> choose any of the avatars from the Classic tab - these avatars are not fitted mesh and will not have this bug for you.
Hope that helps :)
Steps to Reproduce
walking
Actual Behavior
i was walking to look around im new to this
Expected Behavior
to see the whole character
Other information
there should be more options
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-6724 | | Summary | my character is gliching | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Angelsound17 (angelsound17) | | Created at | 2014-07-17T06:09:13Z | | Updated at | 2017-07-07T15:53:50Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-07-17T07:57:39.102-0500', "Is there anything you'd like to add?": 'there should be more options', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'i was walking to look around im new to this', 'What were you doing when it happened?': 'walking', 'What were you expecting to happen instead?': 'to see the whole character', 'Where': 'http://maps.secondlife.com/secondlife/Isabel/45/106/58', } ```