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[BUG-6753] Started out with party boy avatar #14566

Open sl-service-account opened 10 years ago

sl-service-account commented 10 years ago

Steps to Reproduce

Simple, It won't let me get to a clean avatar to start from scratch with. I've tried to detach it and drop it but it doesn't let me do it. That collar and necklace sticks no matter what I try to remove from the body and wardrobe.

Actual Behavior

Can't get the blue collar or shell necklace to detach from the avatar. Tried changing to many other avatars but it just won't go away! Very frustrating since I just bought some skins and hair that cannot be copied, transferred or modified! What's up with this!

Expected Behavior

Ever turn into a big white vampire with a puka shell necklace and a blue collar sticking out of his back!

Other information

I thought I could change the avatar into whatever I wanted after I signed up. Not so.

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-6753 | | Summary | Started out with party boy avatar | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | DaxCaritas (daxcaritas) | | Created at | 2014-07-19T09:16:03Z | | Updated at | 2017-07-07T15:54:02Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-07-19T14:54:33.045-0500', "Is there anything you'd like to add?": 'I thought I could change the avatar into whatever I wanted after I signed up. Not so.', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "Can't get the blue collar or shell necklace to detach from the avatar. Tried changing to many other avatars but it just won't go away! Very frustrating since I just bought some skins and hair that cannot be copied, transferred or modified! What's up with this!", 'What were you doing when it happened?': "Simple, It won't let me get to a clean avatar to start from scratch with. I've tried to detach it and drop it but it doesn't let me do it. That collar and necklace sticks no matter what I try to remove from the body and wardrobe.", 'What were you expecting to happen instead?': 'Ever turn into a big white vampire with a puka shell necklace and a blue collar sticking out of his back!', 'Where': 'http://maps.secondlife.com/secondlife/Sandbox Island/128/128/27', } ```
sl-service-account commented 10 years ago

Whirly Fizzle commented at 2014-07-19T19:54:33Z

Heya DaxCaritas,

It sounds like the problem attachment is the "Male Party Collar with Necklace (Blue)" from the "Male Party Outfit" Library avatar.

Firstly please can you try logging in directly to a different region and then try to remove this attachment. It is possible for a region to be broken in such a way that you cannot remove or add attachments to your avatar. If this problem does turn out to be limited to one particular region then this region needs to be restarted.

If this doesn't help then go to Me -> Choose an avatar -> Classic -> Choose any of the avatars in this list and click "Select". This will do a full outfit replacement. If the collar/necklace attachment is then removed from your avatar, you can then get dressed in your prefered outfit.

If the collar/necklace attachment is still stuck, right click your avatar nametag -> Take off -> Detach all

Does this help?

sl-service-account commented 10 years ago

Marissa Linden commented at 2014-07-21T20:11:54Z

Setting status to Needs More Info until DaxCaritas has a chance to try Whirly's suggestions.

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:44:38Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!