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[BUG-6808] Mesh Object (avatar head) attached to head is rendering when mouselooking #14617

Open sl-service-account opened 10 years ago

sl-service-account commented 10 years ago

Steps to Reproduce

Casually playing Second Life using the new PsiCorp Dragon - Ruby avatar. Issue is always there.

Actual Behavior

When entering mouselook, the mesh avatar head still renders, even after attaching the head to various head slots such as chin and skull. https://www.dropbox.com/s/3f78n0qbd5fbj0k/slissue.jpg

Expected Behavior

I was expecting for the head to not appear when in mouselook mode. On previous avatar heads, when I entered mouselook, I was not able to see any part of the head. For this particular head, I can see the head model whenever I look down, sit down, or fly around in mouselook.

Other information

People in the PsiCorp Customers group mentioned that it may be an issue with rigged mesh. Avatar product is the new PsiCorp Dragon Avatar - Ruby

LINDEN LABS VIEWER: Second Life 3.7.12 (291824) Jul 9 2014 13:58:09 (Second Life Release) Release Notes

You are at 168.5, 103.1, 1,501.3 in Quiddity located at sim10080.agni.lindenlab.com (216.82.48.146:13005) SLURL: http://maps.secondlife.com/secondlife/Quiddity/169/103/1501 (global coordinates 234,920.0, 314,471.0, 1,501.3) Second Life Server 14.07.11.291889 Retrieving...

CPU: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (1995.53 MHz) Memory: 8170 MB OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce GTX 560M/PCIe/SSE2

Windows Graphics Driver Version: 9.18.0013.3788 OpenGL Version: 4.4.0

libcurl Version: libcurl/7.24.0 OpenSSL/0.9.8q zlib/1.2.5 J2C Decoder Version: KDU v7.0 Audio Driver Version: FMOD Ex 4.44.31 Qt Webkit Version: 4.7.1 (version number hard-coded) Voice Server Version: Vivox 4.6.0009.20030

Built with MSVC version 1600 Packets Lost: 0/0 (-1.0%)

FIRESTORM VIEWER: Firestorm 4.6.5 (40833) May 5 2014 06:27:24 (Firestorm-Releasex64) with OpenSimulator support Release Notes

You are at 168.5, 103.1, 1,501.3 in Quiddity located at sim10080.agni.lindenlab.com (216.82.48.146:13005) SLURL: http://maps.secondlife.com/secondlife/Quiddity/168/103/1501 (global coordinates 234,920.0, 314,471.0, 1,501.3) Second Life Server 14.07.11.291889 Release Notes

CPU: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (1995.54 MHz) Memory: 8170 MB OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce GTX 560M/PCIe/SSE2

Windows Graphics Driver Version: 9.18.0013.3788 OpenGL Version: 4.4.0

RestrainedLove API: RLV v2.8.0 / RLVa v1.4.10a libcurl Version: libcurl/7.24.0 OpenSSL/1.0.1g zlib/1.2.6 c-ares/1.10.0 J2C Decoder Version: KDU v7.3.2 Audio Driver Version: FMOD Ex 4.44.32 Qt Webkit Version: 4.7.1 (version number hard-coded) Voice Server Version: Vivox 4.6.0009.20030

Settings mode: Firestorm Viewer Skin: Firestorm (Grey) Font Used: Deja Vu (96) Draw distance: 1024 Bandwidth: 1300 LOD factor: 4 Render quality: High-Ultra (6/7) Texture memory: 512 MB (1) Built with MSVC version 1600 Packets Lost: 8/21,056 (0.0%)

SCREENSHOT: https://www.dropbox.com/s/3f78n0qbd5fbj0k/slissue.jpg

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Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-6808 | | Summary | Mesh Object (avatar head) attached to head is rendering when mouselooking | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Reporter | Razgriz1032 (razgriz1032) | | Created at | 2014-07-25T06:54:49Z | | Updated at | 2023-05-17T18:19:33Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-07-25T09:49:57.965-0500', "Is there anything you'd like to add?": 'People in the PsiCorp Customers group mentioned that it may be an issue with rigged mesh.\r\nAvatar product is the new PsiCorp Dragon Avatar - Ruby', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'When entering mouselook, the mesh avatar head still renders, even after attaching the head to various head slots such as chin and skull.', 'What were you doing when it happened?': 'Casually playing Second Life. Issue is always there.', 'What were you expecting to happen instead?': 'I was expecting for the head to not appear when in mouselook mode. On previous avatar heads, when I entered mouselook, I was not able to see any part of the head. For this particular head, I can see the head model whenever I look down, sit down, or fly around in mouselook.', 'Where': 'Any sim.', } ```
sl-service-account commented 10 years ago

Whirly Fizzle commented at 2014-07-25T14:49:58Z

https://marketplace.secondlife.com/p/PsiCorp-Dragon-Avatar-Ruby/6137938

sl-service-account commented 10 years ago

Whirly Fizzle commented at 2014-07-25T14:52:44Z

Just to check, do you have "Show me in mouselook" enabled under Preferences -> Move & View?

sl-service-account commented 10 years ago

Marissa Linden commented at 2014-07-25T20:42:02Z

I downloaded the avatar and I'm not seeing this issue with or without "Show me in mouselook" enabled in Preferences.

Razgriz1032, which version of the viewer are you using? Can you copy/paste all of the information out of the Help->About Second Life floater?

Also, when you unpacked that avatar, which parameters did you choose? I chose: Dynamic Materials, Female, and Slit Eyes.

sl-service-account commented 10 years ago

Razgriz1032 commented at 2014-07-28T04:32:25Z

Whirly, Show me in Mouselook is checked in preferences. If it weren't, the head would be gone, but so would the rest of the body.

Marissa, could have sworn I put the SL information in, but I realize that it didn't go through or something. Anyway, I have updated it with the Linden Labs version first, and even the Firestorm version that I usually use just in case anyone wants to look at that for some odd reason (I haven't posted this to the Firestorm jira since I am experiencing this problem even with Linden Lab's viewer).

The parameters I chose were Dynamic Materials, Male, Round Eyes. I also did a second one: Dynamic Materials, Androgenous, Round eyes. And for kicks, I just tried your same parameters. I still see the head in mouselook.

I have also added in a dropbox link to a screenshot, all the way at the bottom of Actual Behavior and Other Information.

sl-service-account commented 10 years ago

Whirly Fizzle commented at 2014-07-28T08:10:03Z

Razgriz, do you know if there is a demo of this avatar vailable anywhere? I havnt been able to find one.

So, is the head only visible in mouselook when you have "Show me in mouselook" ticked?

Possibly this is a case of BUG-1408 ?

sl-service-account commented 10 years ago

Marissa Linden commented at 2014-07-28T17:17:51Z

Razgriz, do you only see the head when you look down? If I look straight ahead, then the jaw of the avatar is not in my mouselook view port. But, if I look down then it will come into view. This only happens when I have "Show me in mouselook" enabled. It seems like "expected behavior" to me.

sl-service-account commented 10 years ago

Razgriz1032 commented at 2014-07-28T21:42:25Z

Whirly, there are no demo avatars available. The head is only visible in mouselook when I have Show Me In Mouselook ticked.

Marissa, you are exactly right that by looking down, I would see the head. To me, this is not expected. Other avatar heads (and other mesh objects) that are attached to any head attachment point do not appear in mouselook. Therefore I was not expecting this head to appear either.

I guess the big question could be: Out of countless other objects that I can attach to my head slots, why is this the only object that appears while in mouselook? Could it be because of the differences between rigged mesh and non-rigged mesh?

sl-service-account commented 10 years ago

Marissa Linden commented at 2014-07-28T21:58:47Z

That seems to be the trick! Thanks Razgriz. I see the problem now.