Closed sl-service-account closed 9 months ago
Whirly Fizzle commented at 2014-08-02T23:52:44Z
Ciao Bluecarillon,
Hello Bluecarillon,
You filed 2 issues reporting the same problem, BUG-6862 and BUG-6863. On BUG-6863 you said that some days you do not have this problem and other days you do have this problem so it sounds as if you are suffering from intermittant poor performance issues. You should contact Linden Lab support directly at https://support.secondlife.com/contact-support/ for initial help in troubleshooting poor performance problems. If Linden Lab support think that your problem is caused by a bug rather then a problem at your end, then they will send you back to the JIRA to create a bug report.
Marissa Linden commented at 2014-08-04T19:34:34Z
Jira non è per 1:01 assistenza tecnica personale e non è quindi in grado di fornire 1-1 il supporto in modo tempestivo .. per conto questioni legate, si prega di contattare il supporto direttamente a https://support.secondlife.com/
Per l'assistenza di altri residenti di SL vedere le risposte a http://blogs.secondlife.com/community/answers e clicca Fai una domanda (più veloce)
Per ricevere assistenza direttamente da Linden Lab vedere Supporto e presentare un biglietto a http://secondlife.com/support e selezionate il verde 'File Ticket' pulsante. (più lento)
Jira is not for 1:1 personal technical support and is therefore not able to provide one to one support in a timely manner.. For account related issues, please contact support directly at https://support.secondlife.com/
For assistance from other Residents see SL Answers at http://blogs.secondlife.com/community/answers and click Ask a Question (faster)
For assistance directly from Linden Lab see Support and file a ticket at http://secondlife.com/support and choose the green 'File a Ticket' button. (slower)
Steps to Reproduce
dopo apertura sl after opening sl
Actual Behavior
avatar non risponde ai comandi avatar does not respond to commands
Expected Behavior
trovate soluzione find solution
Other information
fate correzioni appropriate grazie attendo vostre precisazioni
make the appropriate fixes due I await your questions
Links
Duplicates
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-6862 | | Summary | dopo apertura SL, avatar non risponde ai comandi, lentissimo / after opening SL avatar unresponsive, slow | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | bluecarillon (bluecarillon) | | Created at | 2014-08-02T20:38:00Z | | Updated at | 2014-08-04T19:34:33Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-08-02T18:52:44.424-0500', "Is there anything you'd like to add?": 'fate correzioni appropriate grazie\r\nattendo vostre precisazioni\r\n', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'avatar non risponde ai comandi ', 'What were you doing when it happened?': 'dopo apertura sl', 'What were you expecting to happen instead?': 'trovate soluzione', 'Where': 'http://maps.secondlife.com/secondlife/Beau%20Vallon%20Isle/170/224/24', } ```