Open sl-service-account opened 10 years ago
Whirly Fizzle commented at 2014-08-04T19:34:41Z
Heya AnitaDuarte,
You are using an older Intel graphics driver (8.15.0010.2266) which is known to be very crashy. Please can you use the Intel driver update utility at http://www.intel.com/p/en_US/support/detect to get the latest driver for your card.
If you are still crashing a lot after updating your driver, please repaste all your system information from Help -> About SecondLife. Also, reproduce your crash and then before relaunching the viewer, zip up your entire logs folder and attach it to this issue using More Actions -> Attach files. This page tells you where to find your logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3
Thanks!
Marissa Linden commented at 2014-08-04T20:31:26Z
Setting status to Needs More Information until AnitaDuarte has a chance to try Whilry's advice. AnitaDuarte, once you've provided the information, please click the Info Provided button at the top of this jira.
Saeros Linden commented at 2017-07-07T00:43:28Z
Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!
Steps to Reproduce
in various situations, when I'm moving the avatar or wearing clothes. Sometimes the search takes to load
Actual Behavior
closing unexpectedly. Sometimes when I click on something, the screen flashes and goes down
Expected Behavior
I do not know ...
Other information
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-6876 | | Summary | Second Life closing unexpectedly | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | AnitaDuarte (anitaduarte) | | Created at | 2014-08-04T15:09:53Z | | Updated at | 2017-07-07T15:54:02Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-08-04T14:34:41.300-0500', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'closing unexpectedly. Sometimes when I click on something, the screen flashes and goes down', 'What were you doing when it happened?': "in various situations, when I'm moving the avatar or wearing clothes. Sometimes the search takes to load", 'What were you expecting to happen instead?': 'I do not know ...', 'Where': 'http://maps.secondlife.com/secondlife/Jonesford%20Heights/187/210/46', } ```