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[BUG-7507] Everytime i log in the game disconnects me totally and i can't get back in. #15207

Open sl-service-account opened 10 years ago

sl-service-account commented 10 years ago

Steps to Reproduce

I was trying to login to second life as usual and it crashed over and over again.

Actual Behavior

the game crashed multiple times

Expected Behavior

i was expecting my pc to log in to the game,

Other information

i would like to add a warning for those who have these problems so people can know what is happening to the game.

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-7507 | | Summary | Everytime i log in the game disconnects me totally and i can't get back in. | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Tmcannon1 (tmcannon1) | | Created at | 2014-10-11T23:15:58Z | | Updated at | 2017-07-07T15:54:05Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-10-12T09:02:22.557-0500', "Is there anything you'd like to add?": 'i would like to add a warning for those who have these problems so people can know what is happening to the game.', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'the game crashed multiple times', 'What were you doing when it happened?': 'I was trying to login to second life as usual and it crashed over and over again.', 'What were you expecting to happen instead?': 'i was expecting my pc to log in to the game,', 'Where': 'in chicago illinois', } ```
sl-service-account commented 10 years ago

Tmcannon1 commented at 2014-10-11T23:17:06Z

this game is great but it keeps crashing and i have a new macbook pro with nothing wrong with it.

sl-service-account commented 10 years ago

Whirly Fizzle commented at 2014-10-12T14:02:23Z

Heya Tmcannon,

At what stage of login so you crash? Does the crash happen before you get logged in or does the crash happen after you have been logged in for a few minutes or something else?

When you crash, does the viewer just poof to desktop or do you get a message in the viewer saying something like "You have been disconnected from Second Life, View IM/Quit"?

Please can you reproduce this crash and then before relaunching the viewer, zip up your logs folder and attach it to this issue using More Actions -> Attach files. This page tells you where to find your logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3

Thanks!

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:44:54Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!