secondlife / jira-archive

2 stars 0 forks source link

[BUG-7543] Second life app/shortcut not working #15239

Open sl-service-account opened 10 years ago

sl-service-account commented 10 years ago

Steps to Reproduce

I had just imputed my info, and it was loading, but then it said there was a problem and closed the window

Actual Behavior

I'm not being able to get into the Second Life world

Expected Behavior

To take me to Second Life world, to my spawning point

Other information

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-7543 | | Summary | Second life app/shortcut not working | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Ultginger (ultginger) | | Created at | 2014-10-17T06:43:50Z | | Updated at | 2017-07-07T15:53:43Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-10-17T05:25:00.311-0500', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I'm not being able to get into the Second Life world", 'What were you doing when it happened?': 'I had just imputed my info, and it was loading, but then it said there was a problem and closed the window', 'What were you expecting to happen instead?': 'To take me to Second Life world, to my spawning point ', } ```
sl-service-account commented 10 years ago

Whirly Fizzle commented at 2014-10-17T10:25:00Z

Heya Ultginger,

What is the exact error message you get when you see the "there was a problem" message? Can you attempt to login and let it fail and then zip up your logs folder and ttach it to this issue using More Actions -> Attach files. This page tells you where to find your logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3

Thanks!

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:43:42Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!