Open sl-service-account opened 8 years ago
Whirly Fizzle commented at 2016-01-30T23:54:56Z
Heya Saffi,
Your system information is from the Linden Lab viewer but your description says that "firestorm keep crashing". Are you having these crashes and broken music streams on the Linden Lab viewer, Firestorm viewer, or both viewers?
The "badmemory allocation in llp app viewer ;; mainloop{}" crash error is usually an out of memory crash.
I can see why you cannot hear music streams on the LL viewer. Your system information shows "Audio Driver Version: (none)". This is generally caused by a missing sound driver on your system. If you right click on the Windows Start button & open Device manager, do you see any yellow exclamation marks against the "Sound, Video & game controllers" section?
Kyle Linden commented at 2016-02-01T18:11:41Z
Hello Saffi,
Please update your audio drivers as Whirly suggested and then relaunch the viewer and let us know if this problem is still happening.
Please press the Info Provided button when done.
Thanks,
Saeros Linden commented at 2017-07-07T00:35:26Z
Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!
Steps to Reproduce
badmemory allocation in llp app viewer ;; mainloop{}
Actual Behavior
firestorm keep crashing plus have no music stream where ever I go normally starts automatic
Expected Behavior
just log on
Other information
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-11315 | | Summary | keep crashing | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | saffi Swansong (saffi.swansong) | | Created at | 2016-01-30T06:48:55Z | | Updated at | 2017-07-07T15:51:21Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2016-01-30T17:54:56.233-0600', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'firestorm keep crashing plus have no music stream where ever I go normally starts automatic ', 'What were you doing when it happened?': 'badmemory allocation in llp app viewer ;; mainloop{}', 'What were you expecting to happen instead?': 'just log on ', } ```