[BUG-7687] nothing is rezing in SL,, av's are all gray and textures will not rez

[sl-service-account]

Steps to Reproduce

trying to attach inventory

Actual Behavior

seems to be grid wide

Expected Behavior

things to rez

Other information

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-7687 | | Summary | nothing is rezing in SL,, av's are all gray and textures will not rez | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Created at | 2014-11-03T05:29:09Z | | Updated at | 2017-07-07T15:54:33Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-11-03T00:41:27.173-0600', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'seems to be grid wide', 'What were you doing when it happened?': 'trying to attach inventory', 'What were you expecting to happen instead?': 'things to rez\r\n', } ```

[sl-service-account]

kiran.sporg commented at 2014-11-03T06:41:27Z

I am having the same issues

[sl-service-account]

Whirly Fizzle commented at 2014-11-03T18:59:49Z

Heya JR,

Are you still having this problem? A lot of people were reporting similar problems earlier and whatever was wrong appears to have now cleared up (I suspect CDN was having another hissy fit).

If you are still having this problem, please go to the top menu bar of the viewer: Help -> About Second Life, click the "Copy to clipboard" button and paste all your system information into a comment here.

Can you also run a session where you experience the rezzing problems and then after logging off, zip up your logs folder and attach it to this issue using More Actions -> Attach files. This page tells you where to find your logs folder: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545#Section_.3

Can you also attach a screenshot to this issue showing the rezzing problems. You can attach images using More Actions -> Attach files.

Thanks!

[sl-service-account]

Alexa Linden commented at 2014-11-03T22:12:04Z

When filing a Jira please provide more details of your problem. Without this information your jira will be closed as Needs More information and will not be triaged.

Please include:

(!) Which version of the client are you using? (This can be found in Help, About Second Life) 

(!) Your computer specs (from Help, About Second Life) 

(!) A description of the problem, explaining what you do / see / don't see, including any error messages displayed 

(!) Step by step Directions on how to reproduce your experience. 

(!) A screenshot of what you are seeing. 

Please press the Information Provided button when you have added the additional information. Thanks!

[sl-service-account]

Stilt Rustamova commented at 2015-01-22T05:18:07Z

I am currently experiencing this problem as described above. Textures are refusing to load, avatar is still a cloud, been staring at nothing but blobs in the background for at least an hour now as I scour the forums looking for a solution. Version and specs below, no error messages seen, no idea how to reproduce this, I've relogged several times to no avail, it just happens.

Second Life 3.7.24 (297623) Dec 19 2014 06:55:47 (Second Life Release) Release Notes

CPU: AMD Athlon(tm) II X2 220 Processor (2812.85 MHz) Memory: 3072 MB OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce GT 730/PCIe/SSE2

Windows Graphics Driver Version: 9.18.0013.4709 OpenGL Version: 4.5.0 NVIDIA 347.09

libcurl Version: libcurl/7.38.0 OpenSSL/1.0.1h zlib/1.2.8 J2C Decoder Version: KDU v7.0 Audio Driver Version: FMOD Ex 4.44.31 Qt Webkit Version: 4.7.1 (version number hard-coded) Voice Server Version: Not Connected Built with MSVC version 1600 Packets Lost: 710/48,263 (1.5%)

[sl-service-account]

Whirly Fizzle commented at 2015-01-22T16:17:35Z

Stilt, are you still having this problem? There was a spate of reports yesterday from Residents suddenly having problem fetching any textures or seeing mesh but this cleared up after a couple of hours. I guess CDN was having another transient problem.

[sl-service-account]

Stilt Rustamova commented at 2015-01-22T23:39:00Z

I was last night, but I just logged on a few minutes ago and everything is back to normal. Everything I tried last night didn't do anything, so I gave up and logged for the night. Didn't change anything else between then and now so don't know what fixed it, just happy it did :)

[sl-service-account]

Whirly Fizzle commented at 2015-01-23T00:38:30Z

Great! No idea what was wrong either, but glad everything is fixed for you now :)

[sl-service-account]

Samual Wetherby commented at 2015-03-01T19:51:16Z, updated at 2015-03-01T19:51:36Z

Have similar issues. Seems to come and go. Worst at night from about 6pm SLT on, but clears up later. Always seems fine during the day. Doesn't matter on sims, crowded or empty. Doesn't matter which viewer. Textures, meshes (mainly) and some sculpts just refuse to form or take massive amounts of time to load. Had no issues at all until several weeks ago shortly after the massive unscheduled maintenance restarts Feb 11-12th. Then rezzing just started failing all over. But randomly clears up next day, only to start failing again. Seems busier SL is with people (Grid wise) worse rezzing gets

You are at 32.6, 38.7, 816.6 in Cocoon located at sim10209.agni.lindenlab.com (216.82.49.75:13000) SLURL: http://maps.secondlife.com/secondlife/Cocoon/33/39/817 (global coordinates 194,081.0, 342,311.0, 816.6) Second Life RC Magnum 15.02.17.299090 Retrieving...

CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (3510.35 MHz) Memory: 16335 MB OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce GTX 780/PCIe/SSE2

Windows Graphics Driver Version: 9.18.0013.4752 OpenGL Version: 4.5.0 NVIDIA 347.52

libcurl Version: libcurl/7.38.0 OpenSSL/1.0.1h zlib/1.2.8 J2C Decoder Version: KDU v7.0 Audio Driver Version: FMOD Ex 4.44.31 Qt Webkit Version: 4.7.1 (version number hard-coded) Voice Server Version: Vivox 4.6.0009.20030

Built with MSVC version 1600 Packets Lost: 0/9,215 (0.0%)

[sl-service-account]

Saeros Linden commented at 2017-07-07T00:44:08Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!