sl-service-account
commented
9 years ago Whirly Fizzle commented at 2014-11-07T15:53:24Z
Heya Nathan,
Was it actually the mesh that failed to render, rather then the alpha layers?
There is a known bug with the 14.9.2 beta catalyst driver which causes rigged mesh to be invisible if hardware skinning is enabled - see BUG-7653
Steps to Reproduce
Logging in to SL
Actual Behavior
I wear mesh clothing and have mesh hands and feet. Recently, I updated my video drivers to 14.9.2 and my avatar was invisible save for my head and feet. Initially, I thought that this might be cache related so I cleared my cache and the error persisted.
After trying a few different things, including unistalling the viewer and doing a clean re-install, i was still having the issue. I removed my AMD video drivers and connected using the WHQL driver and alpha was able to render correctly.
To confirm the hypothesis, I re-installed the 14.9.2 driver from AMD and experienced the same issue as described above
Expected Behavior
Alpha maps to act as expected and allow the display of my clothing
Other information
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-7732 | | Summary | Alpha not rendering with AMD 14.9.* video drivers | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | NathanTrent (nathantrent) | | Created at | 2014-11-07T15:00:38Z | | Updated at | 2017-07-07T15:54:38Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-11-07T09:53:24.490-0600', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I wear mesh clothing and have mesh hands and feet. Recently, I updated my video drivers to 14.9.2 and my avatar was invisible save for my head and feet. Initially, I thought that this might be cache related so I cleared my cache and the error persisted. \r\n\r\nAfter trying a few different things, including unistalling the viewer and doing a clean re-install, i was still having the issue. I removed my AMD video drivers and connected using the WHQL driver and alpha was able to render correctly.\r\n\r\nTo confirm the hypothesis, I re-installed the 14.9.2 driver from AMD and experienced the same issue as described above\r\n', 'What were you doing when it happened?': 'Logging in to SL', 'What were you expecting to happen instead?': 'Alpha maps to act as expected and allow the display of my clothing', } ```