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[BUG-8123] No attachments.. Using a diffrent computer #15759

Open sl-service-account opened 9 years ago

sl-service-account commented 9 years ago

Steps to Reproduce

Just logged in.

Actual Behavior

None of my attachments will load. Even when I right click to wear nothing happens it dosent even highlight to say wearing

Expected Behavior

Hair to load

Other information

I have been using a different computer

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-8123 | | Summary | No attachments.. Using a diffrent computer | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | 88Nicole (88nicole) | | Created at | 2014-12-28T00:20:36Z | | Updated at | 2017-07-07T15:54:02Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2014-12-28T11:07:15.574-0600', "Is there anything you'd like to add?": 'I have been using a different computer', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'None of my attachments will load. Even when I right click to wear nothing happens it dosent even highlight to say wearing ', 'What were you doing when it happened?': 'Just logged in.', 'What were you expecting to happen instead?': 'Hair to load', 'Where': 'http://maps.secondlife.com/secondlife/Oritz/168/81/177', } ```
sl-service-account commented 9 years ago

Whirly Fizzle commented at 2014-12-28T17:07:16Z

Heya Nicole,

Firstly please try logging into a different region and changing your outfit and see if your avatar will rez & your attachments will get attached correctly. If your problem turns out to be limited to one specific region, then this region needs to be restarted.

If testing on a different region does not help the please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> Classic -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.

If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally and check that attachments are worn as expected.

If none of the above helps, you said you are using a different computer - is the system information you gave above from the computer where you are having the problem? If not and the computer where you are having the problem has AMD graphics, I suspect it is rigged mesh attachment that you are unable to see - see BUG-7653 for details on that bug.

Please comment back if you are still having problems with your attachments. Thanks!

Hope that helps

sl-service-account commented 9 years ago

Maestro Linden commented at 2014-12-30T19:00:37Z

Hi Nicole, Whirly's suggestions are a good start for debugging - please let us know in this Jira if they work.

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:44:55Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!