secondlife / jira-archive

2 stars 0 forks source link

[BUG-8168] I cant enter into my second life #15794

Open sl-service-account opened 9 years ago

sl-service-account commented 9 years ago

Steps to Reproduce

trying to connect to my second life

Actual Behavior

i am from spain,i enter to second life with bea goldshark and lot of time after it said"view my Im chat"so i cant connect.I clean cache and the answer is the same,more if one month with the same problem,please what is happening with my account?HELP

Expected Behavior

trying to connect!!

Other information

to connect correctly

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-8168 | | Summary | I cant enter into my second life | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Bea Goldshark (bea.goldshark) | | Created at | 2015-01-05T00:21:20Z | | Updated at | 2017-07-07T15:54:23Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-01-04T18:54:03.385-0600', "Is there anything you'd like to add?": 'to connect correctly', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'i am from spain,i enter to second life with bea goldshark and lot of time after it said"view my Im chat"so i cant connect.I clean cache and the answer is the same,more if one month with the same problem,please what is happening with my account?HELP', 'What were you doing when it happened?': 'trying to connect to my second life', 'What were you expecting to happen instead?': 'trying to connect!!', 'Where': 'your own version,the last', } ```
sl-service-account commented 9 years ago

Whirly Fizzle commented at 2015-01-05T00:54:03Z

Heya Bea,

Do you have this same problem with an alt account? If you are only having this problem when logging in with the Bea Goldshark account then the problem is probably due to something wrong with that accounts inventory causing you to get disconnected soon after login.

If you also have the same problem with your alt accounts then the problem is very likely to be with your connection - either your router hardware or settings or your Firewall/antivirus software.

If you are having this problem on all your accounts then the first thing to try is powering off your router/cable modem for a few minutes and rebooting your computer - if you have not already done so since this problem began.

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:43:57Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!