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[BUG-8231] My avi has been a cloud for 2 days straight! #15850

Closed sl-service-account closed 7 months ago

sl-service-account commented 9 years ago

Steps to Reproduce

I was standing in a sim not doing anything, then poof, I was a cloud

Actual Behavior

I'm a cloud, there seems to be no rhyme or reason for it ....... -I have tried restarting my modem - uninstalling and installing other viewers ie. firestorm, sl beta viewers -rebaking -relogging, restarting uninstalling and reinstalling the sl viewer - taking off all of my avi clothing and hair

Expected Behavior

See above

Other information

I was expecting to continue seeing the avi I have always seen for the last 9 years!

Links

Duplicates

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-8231 | | Summary | My avi has been a cloud for 2 days straight! | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Contact Support | | Reporter | Tia Darragh (tia.darragh) | | Created at | 2015-01-16T07:21:16Z | | Updated at | 2015-01-23T21:49:26Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-01-16T04:52:30.761-0600', "Is there anything you'd like to add?": 'I was expecting to continue seeing the avi I have always seen for the last 9 years!', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I'm a cloud, there seems to be no rhyme or reason for it .......\r\n-I have tried restarting my modem - uninstalling and installing other viewers ie. firestorm, sl beta viewers\r\n-rebaking\r\n-relogging, restarting\r\nuninstalling and reinstalling the sl viewer - taking off all of my avi clothing and hair", 'What were you doing when it happened?': 'I was standing in a sim not doing anything, then poof, I was a cloud', 'What were you expecting to happen instead?': 'See above', 'Where': 'http://maps.secondlife.com/secondlife/Pantano/111/183/21', } ```
sl-service-account commented 9 years ago

Whirly Fizzle commented at 2015-01-16T10:52:31Z

Heya Tia,

You already filed this problem at BUG-8229. If the information below does not fix the problem then you need to contact Linden Lab support directly.

Firstly please try logging into a different region and changing your outfit and see if your avatar will rez. If your problem turns out to be limited to one specific region, then this region needs to be restarted.

If testing on a different region does not help the please can you try the following: In the top menu bar of the viewer, go to Me -> Choose an Avatar -> Classic -> Choose one of those avatars and use "Select". Your avatar should hopefully rez correctly once you have done this and you can then get dressed normally.

If this doesn't help, create a new folder in your inventory and inside this folder, place a skin, a shape, a hairbase and some eyes (non-prim). Then Right click this folder and REPLACE outfit. You must replace, not wear or add to or it wont work. If your avatar then rezzes, you can get dressed normally.

If you are still having problems then please follow the steps on this wiki page: http://community.secondlife.com/t5/English-Knowledge-Base/Troubleshooting-avatar-appearance/ta-p/1256955

If you are still having problems rezzing your avatar, then you should contact Linden lab support directly from: https://support.secondlife.com/contact-support/

Hope that helps :)