sl-service-account
commented
9 years ago Whirly Fizzle commented at 2015-01-27T16:26:25Z
Heya Beginning,
You said you were clicking on the "eye dropper" to open the colour palette and you said this also fails when trying to apply a colour to a box prim.
Are you trying to open the colour palette by clicking the eye dropper tool in the texture picker here?
This eye dropper is for picking a texture to apply to a new prim face.
To open the colour palette, edit the object and go to the texture tab and left click on the small colour thumbnail here http://i.imgur.com/OEI7Ma8.jpg to open the colour palette.
Does that work for you?
I am unable to reproduce this problem on Second Life 3.7.24 (297623) Dec 19 2014 06:55:47 (Second Life Release) but I'm on a windows system , not a Mac. However you said you have the same problem on Firestorm viewer and I know this is not a bug for Mac on Firestorm so I suspect you may be trying to use the eye dropper tool to open the colour palette, which wont work.
Steps to Reproduce
I was creating a new skin and later building a box. Each time I clicked on the eye dropper and nothing happened.
Actual Behavior
I tried to create a new blank skin and when I tried to tint it from the blank white the color palette wouldn't come up. I did the same with a box in the building screen. Still no color palette.
Expected Behavior
I was expecting the color selection palette to come up.
Other information
I attempted the same thing in the Firestorm viewer and found the same problem.
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-8305 | | Summary | Color palette non-functional | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | Beginning Thursday (beginning.thursday) | | Created at | 2015-01-26T19:57:28Z | | Updated at | 2017-07-07T15:51:32Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-01-27T10:26:25.096-0600', "Is there anything you'd like to add?": 'I attempted the same thing in the Firestorm viewer and found the same problem.', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I tried to create a new blank skin and when I tried to tint it from the blank white the color palette wouldn't come up. I did the same with a box in the building screen. Still no color palette.", 'What were you doing when it happened?': 'I was creating a new skin and later building a box. Each time I clicked on the eye dropper and nothing happened.', 'What were you expecting to happen instead?': 'I was expecting the color selection palette to come up.', 'Where': 'http://maps.secondlife.com/secondlife/Livigno/205/99/185', } ```