sl-service-account
commented
9 years ago Whirly Fizzle commented at 2015-02-05T21:02:34Z
Heya Anara,
Linden Lab do not support Singularity viewer. However I'm fairly certain your problem is going to turn out to be BUG-7653 which affects all viewers and you have an AMD graphics card.
The latest AMD Catalyst Omega 14.12 release graphics driver (8.17.0010.1333) has a known bug which causes all rigged mesh to be invisible unless hardware skinning is disabled.
If you disable hardware skinning under Me -> Preferences -> Graphics -> Advanced, this will work around the problem but it isn't an ideal solution.
The best workaround for now is to roll back your graphics drivers to the Catalyst 14.9 release or the Catalyst 14.4 release version. Older AMD drivers can be found here: http://support.amd.com/en-us/download/desktop/previous?os=Windows
You can also find more information and an alternative workaround on these 2 blog posts by Inara Pey:
Steps to Reproduce
Simply logged in and encountered the anomaly.
Actual Behavior
I used to be able to see mesh on avatars but now can't. I'm not sure what happened to cause the change.
Expected Behavior
To see mesh clothes on avatar.
Other information
My video card is AMD Radeon HD 6450,. The browser is Singularity, version 1.8.6.6156.
Attachments
Original Jira Fields
| Field | Value | | ------------- | ------------- | | Issue | BUG-8389 | | Summary | Problem not seeing mesh on avatar | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Duplicate | | Reporter | Anara Williamson (anara.williamson) | | Created at | 2015-02-05T20:05:48Z | | Updated at | 2015-02-06T18:26:04Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-02-05T15:02:33.546-0600', "Is there anything you'd like to add?": 'My video card is AMD Radeon HD 6450,. The browser is Singularity, version 1.8.6.6156.', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I used to be able to see mesh on avatars but now can't. I'm not sure what happened to cause the change.", 'What were you doing when it happened?': 'Simply logged in and encountered the anomaly.', 'What were you expecting to happen instead?': 'To see mesh clothes on avatar.', } ```