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[BUG-8390] My Linden balance and payment methods do not show up on the Marketplace purchase window. #16000

Open sl-service-account opened 9 years ago

sl-service-account commented 9 years ago

Steps to Reproduce

Trying to purchase items.

Actual Behavior

I'm trying to purchase items from Marketplace, and my balance shows on the shopping window, but when I try to purchase and pay for the item my payment methods are not shown and the page asks me to enter a payment method.

Expected Behavior

My balance and/or payment options to show up so I can pay with my linden balance

Other information

Attachments

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-8390 | | Summary | My Linden balance and payment methods do not show up on the Marketplace purchase window. | | Type | Bug | | Priority | Unset | | Status | Been Triaged | | Resolution | Triaged | | Reporter | Varda Eourres (varda.eourres) | | Created at | 2015-02-05T20:27:33Z | | Updated at | 2015-02-06T18:02:13Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-02-06T12:02:13.567-0600', 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': "I'm trying to purchase items from Marketplace, and my balance shows on the shopping window, but when I try to purchase and pay for the item my payment methods are not shown and the page asks me to enter a payment method.", 'What were you doing when it happened?': 'Trying to purchase items.', 'What were you expecting to happen instead?': 'My balance and/or payment options to show up so I can pay with my linden balance', } ```
sl-service-account commented 9 years ago

Kurt Linden commented at 2015-02-06T18:02:14Z

Thank you for the report. This is a known issue and our engineers are working to fix this ASAP.