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[BUG-8772] animation cannot be worked on my avantar normally #16355

Open sl-service-account opened 9 years ago

sl-service-account commented 9 years ago

Steps to Reproduce

i was doing nothing. it just appeared there and happened to me automatically and continuously

Actual Behavior

  1. there were so many informations on the right side from the information box said " there is no any Media Plug-in files for dealing with the type of [text/html] mine. These type of media cannot be applied. " , because of this, any animation does not work on my avatar. 2. i was logged out automatically and i dont know why. 3. when i was logging in there were no any recommends of destinations or any other infromation about events on the log-in page, just a black screen under the blank box area of username and password

Expected Behavior

just hope it can be fixed and i can just play the game normally

Other information

here is a pretty good platform for staying with friends i dont wanna lose the possibility playing with my friends here so please help me as much as you can many thanks

Links

Related

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-8772 | | Summary | animation cannot be worked on my avantar normally | | Type | Bug | | Priority | Unset | | Status | Needs More Info | | Resolution | Unresolved | | Reporter | omopark (omopark) | | Created at | 2015-03-14T00:42:37Z | | Updated at | 2017-07-07T15:51:43Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-03-13T20:01:54.860-0500', "Is there anything you'd like to add?": 'here is a pretty good platform for staying with friends i dont wanna lose the possibility playing with my friends here so please help me as much as you can \r\nmany thanks ', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': '1. there were so many informations on the right side from the information box said " there is no any Media Plug-in files for dealing with the type of [text/html] mine. These type of media cannot be applied. " , because of this, any animation does not work on my avatar. 2. i was logged out automatically and i dont know why. 3. when i was logging in there were no any recommends of destinations or any other infromation about events on the log-in page, just a black screen under the blank box area of username and password ', 'What were you doing when it happened?': '\r\ni was doing nothing. it just appeared there and happened to me automatically and continuously ', 'What were you expecting to happen instead?': 'just hope it can be fixed and i can just play the game normally', 'Where': '第二人生 3.7.25 (299021) Feb 13 2015 15:21:02 (Second Life Release)\r\n釋出版本說明\r\n\r\nCPU:Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz (1795.92 MHz)\r\n記憶體:3993 MB\r\n作業系統版本:Microsoft Windows 8.1 64-bit (Build 9600)\r\n顯示卡供應商:Intel\r\n顯示卡:Intel(R) HD Graphics 4000\r\n\r\nWindows 顯示驅動程式版本:10.18.0010.3412\r\nOpenGL 版本:4.0.0 - Build 10.18.10.3412\r\n\r\nlibcurl 版本: libcurl/7.38.0 OpenSSL/1.0.1h zlib/1.2.8\r\nJ2C 解碼器版本: KDU v7.0\r\n音效驅動程式版本: (無)\r\nQt Webkit 版本: 4.7.1 (version number hard-coded)\r\n語音伺服器版本: 未聯接\r\n以 1600 版本 MSVC 建置', } ```
sl-service-account commented 9 years ago

Whirly Fizzle commented at 2015-03-14T01:01:55Z

Heya omopark,

Please see BUG-2745

This problem with the "No Media Plugin was found to handle the "text/html" mime type. Media of this type will be unavailable." notifications being spammed like this can happen if the viewer cannot find the file named slplugin.exe within the viewer install folder. The most likely cause of this is that your antivirus software has deleted or blocked slplugin.exe.

If you go into the viewers install folder, you should see a file named slplugin.exe in there. If it is missing then your security software deleted it. If it is present then your security software blocked it. If slplugin.exe is present, whitelist it with your security software. If slplugin.exe isn't present, reinstall the viewer but do not launch it. Check that slplugin is now present and add it to your security software whitelist before you launch the viewer.

The viewer needs slplugin to display avatar profiles, display search, play media inworld and display the login screen image.

I'm unsure how the slplugin problem would affect your animations playing on your avatar though. Can you get slplugin unblocked in your antivirus software and update here if that also fixed your animations problem.

Thanks!

sl-service-account commented 7 years ago

Saeros Linden commented at 2017-07-07T00:45:17Z

Our apologies, it appears this jira has been a victim of a spammer. We’re cleaning up the offending comments, sorry for the mess!