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[BUG-8910] Snapshot locally saved file (jpeg) does not reflect current preview when Auto-refresh (AutoSnapShot) is unchecked. #16478

Open sl-service-account opened 9 years ago

sl-service-account commented 9 years ago

Steps to Reproduce

Making snapshots and checking the resulting disk file.

Actual Behavior

Following up with users about HUD's not in snapshots saved to local.

Expected Behavior

For HUD's to be present in the disk file when on in the snapshot preview and to not be present when off. For the refresh that follows a ui change (Interface / HUDs) to persist through to the saved image. Or, for a notification pop-up to indicate a refresh is needed before saving.

Other information

Repro:

  1. Open snapshot floater.
  2. Insure that Auto-refresh is unchecked.
  3. Check to on for HUDs
  4. Observe that HUDs are present in the preview.
  5. Save to Disk as a jpg.
  6. Open the file on the disk.
  7. Observe that the HUDs show in the saved image. 7a. Check to off for HUDs
  8. Observe that the preview image is updated and shows no HUDs.
  9. Save to Disk again.
  10. Open the file on the disk.
  11. Observe that the HUDs are still present in the saved file and not present in the preview.
  12. Click REFRESH.
  13. Save to Disk again.
  14. Open the file on the disk.
  15. Observe that the file and preview now match both with no HUDs shown.

The refresh that follows a ui change (Interface / HUDs) does not persist through to the saved image.

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Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-8910 | | Summary | Snapshot locally saved file (jpeg) does not reflect current preview when Auto-refresh (AutoSnapShot) is unchecked. | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Accepted | | Reporter | Nicky Perian (nicky.perian) | | Created at | 2015-03-30T18:16:31Z | | Updated at | 2015-06-29T11:26:56Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2015-03-30T14:15:34.380-0500', "Is there anything you'd like to add?": 'Repro:\r\n1. Open snapshot floater.\r\n2. Insure that Auto-refresh is unchecked.\r\n3. Check to on for HUDs\r\n4. Observe that HUDs are present in the preview.\r\n5. Save to Disk as a jpg.\r\n6. Open the file on the disk.\r\n7. Observe that the HUDs show in the saved image.\r\n7a. Check to off for HUDs\r\n8. Observe that the preview image is updated and shows no HUDs.\r\n9. Save to Disk again.\r\n10. Open the file on the disk.\r\n11. Observe that the HUDs are still present in the saved file and not present in the preview.\r\n12. Click REFRESH.\r\n13. Save to Disk again.\r\n14. Open the file on the disk.\r\n15. Observe that the file and preview now match both with no HUDs shown.\r\n\r\n\r\nThe refresh that follows a ui change (Interface / HUDs) does not persist through to the saved image.', 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': "Following up with users about HUD's not in snapshots saved to local.", 'What were you doing when it happened?': 'Making snapshots and checking the resulting disk file.', 'What were you expecting to happen instead?': "For HUD's to be present in the disk file when on in the snapshot preview and to not be present when off. \r\nFor the refresh that follows a ui change (Interface / HUDs) to persist through to the saved image.\r\nOr, for a notification pop-up to indicate a refresh is needed before saving.", } ```
sl-service-account commented 9 years ago

Whirly Fizzle commented at 2015-03-30T19:15:34Z

This does not reproduce on builds using the old snapshot floater. Behaviour with the old snapshot floater was that if you toggled the HUD setting (or the interface setting) the Save button would immediately grey out forcing you to refresh the shot before saving. See attached gif.

sl-service-account commented 9 years ago

Whirly Fizzle commented at 2015-06-29T11:26:57Z

This is fixed on the MAINT-RC: http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release/3.7.31.302685 https://bitbucket.org/lindenlab/viewer-bear/commits/fc5f58f874296bf9bc23ad66684fd523874aa735 MAINT-5059 FIXED Update snapshot as well as thumbnail.