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[BUG-11469] SL kicks me out when I show front view #1652

Closed sl-service-account closed 9 months ago

sl-service-account commented 8 years ago

Steps to Reproduce

Getting ready to change my avi in my Linden house. I always front vies so I can see.

Actual Behavior

I clicked front view on camera and SL kicked me out.. This has been going on for the past few days. since an apparent update.

Expected Behavior

I expected it to be stable.

Other information

I would like to get back to stability

Links

Duplicates

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-11469 | | Summary | SL kicks me out when I show front view | | Type | Bug | | Priority | Unset | | Status | Closed | | Resolution | Duplicate | | Reporter | musixman (musixman) | | Created at | 2016-02-26T17:38:28Z | | Updated at | 2016-03-02T21:47:01Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2016-02-26T21:49:21.945-0600', "Is there anything you'd like to add?": 'I would like to get back to stability', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'SL Viewer', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I clicked front view on camera and SL kicked me out.. This has been going on for the past few days. since an apparent update.', 'What were you doing when it happened?': 'Getting ready to change my avi in my Linden house. I always front vies so I can see.', 'What were you expecting to happen instead?': 'I expected it to be stable.', 'Where': 'http://maps.secondlife.com/secondlife/Raton%20Laveur/234/60/51', } ```
sl-service-account commented 8 years ago

Whirly Fizzle commented at 2016-02-27T03:49:22Z

Heya Musixman,

You are currently running the Maint-RC viewer. The location you gave is very close to ban lines & this viewer has a high chance of crashing when close to ban lines - see issue BUG-11460. I suspect this is the crash you are suffering from.

This crash has been fixed and an updated viewer has been released a short while ago, which you should get automatically through the auto-updater. In the top menu bar of the viewer, go to Help -> About Second Life. The top line will sow you if you are on the updated viewer which has the crash fixed. It should show: Second Life 4.0.2 (311655) Feb 25 2016 08:29:58 (Second Life Release) If it still shows that you are on the older viewer, Second Life 4.0.2 (311378) Feb 22 2016 12:55:26 (Second Life Release), then download & install the updated viewer from here: http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release/4.0.2.311655

Are your crashes fixed on 4.0.2.311655? If not, please comment back. Thanks!

sl-service-account commented 8 years ago

Kyle Linden commented at 2016-03-01T17:52:45Z

Hello Musixman,

Please try again with the new viewer link Whirly provided above and lets us know if this fixes your issues.

Please press the Info Provided button when you update here.

Thanks!

sl-service-account commented 8 years ago

musixman commented at 2016-03-02T13:42:05Z

The fix given has straightened out my problem. Thank you very much

sl-service-account commented 8 years ago

Kyle Linden commented at 2016-03-02T21:47:01Z

Hi Musixman,

I'm happy to hear the new viewer has fixed your issue.

Thanks!